[Known issue] Episodes listed as "coming soon" while later episodes posted and subtitled?

[kyg]

I don’t understand this? Am I missing something? Is it because I’m only on the standard pass? Is there something else going on?

I would like to add I thought I was able to watch some of the “coming soon” soon and got to episode 5. I believe I did watch episode 2 and 3 with no issue until it finally cut me off at 5?

[dudie]

Now that’s odd, never saw this before. The only thing I can think of Viki is replacing old episode files for new files at random.

[lutra]

It’s probably like dudie mentioned right now for me all videos seem to be there.

[vivi_1485]

idk for me (South Asia) all the episodes are ok except the last ten which are locked under Viki Pass Standard

[lutra]

for me (South Asia)

Well for me Europe maybe minus UK

[command_234]

for me (South Asia)

Well for me Europe maybe minus UK

All episodes are available in the UK with English subtitles at 100% on all of them.

There really is some weird stuff going on at the moment I think in some cases, some stuff is incorrectly being marked as not available in your region when it should be as well. I think it has something to do with the fact that we are in a weird transition phase between the old and new show page systems. I have reported that this is happening. Although so far this only relates to content that is listed in the coming soon section as far as I can see.

A possible bug with the new show page and it's a strange one

If you navigate to to the ‘coming soon’ section of the content Explorer on the website. Some of the shows listed in this section come up as not being available in your region, but only when using the new show page not the old-style show page, meaning there is a disparity between the content Explorer and some of the new show pages. If I remember correctly the content Explorer isn’t supposed to list shows that either aren’t available in your region or aren’t going to be in the near future, so eve…

[kyg]

Thanks everyone. Yeah it seems it was a temporary issue. Maybe they were migrating videos and hadn’t updated all the links yet.

[kyg]

And it’s back!

[lutra]

Now I can see it too

[vivi_1485]

did your setup change to the new style or did it just occur randomly?

[jeslynl]

Hi all, this is a known issue at Viki and our engineers are currently investigating.

We appreciate all of you weighing in with your experience. Stay tuned for updates!

[lutra]

new style or did it just occur randomly?

Still old style. The last time I checked it was okay, this time when you posted that it re-occured I checked again and had the same issue but since Viki stated it is known, we will need to wait on the techies to fix it.