Hello, someone made fake segments in my viki channel, i was told by my team about the many fake segments in the episodes, i can’t seem to find a way to contact viki, what can i do?
this is the channel http://www.viki.com/tv/20905c-ugly-duckling-recruiting
and the segments were made in episodes 8-9-10 beginning, and end .
I DELETED MANY OF THEM BUT STILL HAVE SO MANY LEFT!!
I think i found out who did it , cause when i deleted some segments to check on him , in the volunteer section the numbers of his segments decreased from (1,225 ) to ( 1,172 ) for my channel contributions . isn’t that enough proof to tell viki about him ? @scircus , @Dudie , @Niennavalar , @aikokimchi ?
I think so, This person definitely will show in the volunteer segment section, I mean the picture of the person that you know is not from the team is definitely that person plus if you are telling me that that person segments decrease once you delete those fake segments that’s all the proof you need to report this person. let us know if you need us to help you delete the fake segments or whatever you need.
I never understood why this wasn’t a standard thing on channels - to only let the people on the team work on an episode. It’s not like it’s particularly exclusive. All you have to do is ask to help and more often than not, managers welcome the help. It’s more a matter of knowing that people can’t just randomly come in to mess with things.
And even if a locked timer wasn’t the norm, I don’t know why it’s not within the manager’s power to decide to do it with the click of a button. I sent the help center a note about locking some of my channels. It’s been a week and no reply still A lot of stuff could happen in a week.
Yes I totally agree @scircus. I still remember the first ep of Gu Family Book, the segging team was all ready and waiting to start but could not begin because random people decided to try segging and mess things up. And I guess it’s not that ‘well known’ either that channels are open or that it’s possible to have it locked. I don’t think Viki does mention it somewhere on the site, I know about it because a manager told me.
Open channels without no team, lots of music channels, ok but otherwise…
I didn’t know you had to ask to get your channel locked for it to be available only for the team. I thought it was something all licensed channels had. But i agree, Viki should automatically lock channels or give channel managers the option to lock them. This would be very helpful, since having it open to everyone can mess up the subtitles and segments.
I’ll have to ask about that, since I’ve been getting lots of random contributers on one of my channels, and they are constantly messing with our completed work.