Does anyone else have trouble with their subtitle en segment counter on their profile?
There seems to be a glitch in the project contributions as well as @deadliftdiva_548 pointed out
in another thread.
First it didn’t register any of my segmenting work and now I can only see the segmenting work I did (before I could only see the subtitles). I did help on a project today with segmenting, but my segment counter stayed the same.
I also subtitled a little on a project to see if my subtitle count would increase, but it stayed frozen for a couple of hours. It did go up a little bit, but I don’t think that is representative of the work I’ve actually done.
I was wondering if anyone else was having trouble with this specifically.
Did you actually see the change? I’m having the same problem. It’s now saying that I need another 2500+ subs to maintain my QC status. I’ve posted on Viki Support, but it’s been a week and no one has gotten back to me. I guess it’s not a site-wide problem but a problem for a few? Weird.
Usually if you look at your projects before you sub / seg, you see a counter for how much you did for that episode. I write down that number. I made a couple of segments / subs and then refresh the projects page, to see if the counter went up. After I’m done, I write down the ‘new’ number for the project. Sometimes I just had to count the amount in the contributions. Different methods to keep track
Thank you for writing and bringing this to our attention. If you’re still experiencing these issues, could you please write in to the Help Center and provide screenshots, if possible? This will greatly help our team to investigate further.