Team Notes not working

As a moderator for a license series: Heaven Sword and Dragon Saber, it won’t let me access the team notes section. Does anyone know what I should do? I really need to post some things in there.

Thank You

You need to take something like this straight to the help center.

I’ve already did and is waiting for their response. I was just wondering if something like this ever happen to anyone else and see what they did.