Vikipass: Why there's still Advertisements?

General Discussion
#1

I subscribe for $3.99/monthly why there’s still advertisements when I’m using my Kindle Fire Tablet. Please help.

#2

i think you should try logging out than in and if the problem persists send a message to the help center it might be a bug.

#3

I tried logging out and in nothing happened :frowning: I’ll try to contact customer service if VIKI ahs one. Thanks W.

#4

Hi, send it to them through this link: http://support.viki.com/hc/en-us/requests/ticket_forms/new

#5

Hi,
Unfortunately Viki Pass is not yet available on Kindle Fire because we haven’t updated the app yet. But we hope to have the app update out soon.

@joanntlactaoen, please contact us through the Help Center. We can give you a refund if you like.

Mariko
Viki Community Team