for days now the viki xbox app hasnt been loading the “tv shows” section. so basically i’d have to enter in a search term and then check to see if my shows were updated. how do you even contact customer service? i have no issue with the ads, and was even considering viki pass, but why would i do that when after 20 minutes i still cant even figure out how to conact customer support!?
I’ve been having random issues with my xbox viki app too. I hate searching in the “search” section because of the poor design: selecting letters in a horizontal line. -____- Some of my episodes won’t load and I would get a viki server error. I can’t even sign into my viki account in the xbox app because it’s shaded. I’ve submitted a bug ticket through viki so I’ll wait to hear what they say. =/
I have been having this same issue. I can’t get the tv shows to load. And show that I know are on there won’t come up in the search. It’s very frustrating. I hope it gets resolved soon…otherwise I’m getting rid of my pass and just not going to mess with Viki anymore.
Hi to you both, you can contact the viki center here:
http://support.viki.com/hc/en-us/requests/ticket_forms/new
Anyone know when certain dramas will be on the Xbox app? I was watching a drama (Iron Man) that has been completed but I can’t access all the episodes on this app. When will all the episodes be on all app platforms? What I mean is the show is complete on Viki but on on the Xbox app platform(not the full 18 episodes)