Well, we first experienced it (AI’s subs
) long ago when Viki decided to finish the subtitles of most of the unfinished dramas in French & Spannish (if I remember correctly). The subs were awfull, really!
These teams were supposed to be inactive, even though so many weren’t at all, working on the dramas almost everyday.
To be honnest, back then, I couldn’t understand what was happenning. I had been working so hard on our drama with an amazing team, searching so many tricky words, as we were subbing a military one, and I had too little experience at the time…
But I remember that I had no idea there was a Discord server (I didn’t even know what Discord was, actually, I’m not gonna lie), and I didn’t know how to access to the discussion part of Viki by myself. Now that I do, and that I have some distance from the situation, I think maybe some seniors (I’m not talking about you, obviously
) complained that most volunteers were not doing their job well, or not fast enough. But what do I know? As nobody had shown me then how to access the discussion’s topic, and certainly not invited to Discord VCC… 
Anyway, I totaly agree with you on that point: AI is learning from our work, and it has from the pre-sub’s start. I had noticed it on my first pre-sub dramas, even though I didn’t have years of subbing experience then. So, of course it’s still learning.
And sure, even if we don’t like it, and it really needs editing, it’s getting better in most cases. So, I guess viewers complain less about it now.
However, can we really think we’re not needed anymore? This is a good question, indeed. But actually, I’ve heard or read so many times by our seniors that Viki was doing everything to get rid of us, volunteers, since I finally accessed to VCC Discord server, and later in the discussion of the website. At first, I would definately say “Of course not! What are you guys talking about?”
Unfortunately, some of our seniors have been criticizing Viki, Viki staff, and some persons in particular for so long… And they’ve been saying volunteers were doing a bad job, that they didn’t care at all about quality work, that they let their projects unfinished… Not to mention insulting some CMs, CEs, CSs or else in public. Oh, without naming them, of course, but giving just enough clues, so that everybody knew who they were talking about… and to let all volunteers appear as lazy dumb people… 
So, I must say I got really lucky to meet amazing people on Viki. And from the start, I realised what a nice community these volunteers are. Most of them are really nice and help eachother. We can always find someone to answer our questions when we can’t find a solution by ourselves on specific situations. We are so many, we don’t have to know everyone very well, or being best friends with the other volunteers to help them, right? But what can Viki and Viki staff think about us all when some of our seniors show us as weak, lazy, bad in front of them?
I might not be “one of the seniors”, but I’d been on Viki as a viewer first, watching as many dramas as I could with my kids or friends, and I think I’ve got enough experience to give my opinon now.
I know I haven’t used the “leader” word to talk about our seniors, but I don’t consider all seniors as our leaders, as for me, a leader should be supportive and show good example to others. And I guess I need to know them at least a little to consider them as such. 
Anyway, sorry for long reply, I had tried to stay silent for so long, not meddling in discussions, only helping whenever I could… Maybe it doesn’t help much, but at least, I said my mind. Some might not like it, but it’s okay.
I hope it doesn’t offend you. I consider you as a nice senior. And I’m sure you’re always willing to help or guide others when they ask or need any help or guidance. 
Anyway, let’s try to stay positive for now.
Have a lovely day guys.
