Audio for the videos won't work

I’m having problems with the audio whenever i’m watching videos on viki, it just doesnt seem to work no matter how many times i restart my computer or exit and re-enter the site. Please help!!

Hi @melanie_chin! I’m sorry to hear about your audio problems while watching videos on Viki.

Could you please try these steps and see if it works?

If not, please write into the Help Center :smile: