Totally understand. I think just some things need changes and adjustment. Like I mention, there’s a lot of shows, enough for whole community to at least got one show a year as cm, an try their forces in this field. I hope staff will see a bigger picture, and with time change, because this will be fair and clear.
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I think a lot of people, including myself, think the same as you do. I find it a bit discouraging being a contributor at this point, and ive seen many give up and just disappear, because viki drives this whole community to the ground. Its fantastic that people are getting a shot being a CM, but being one almost every month? Yeah, it does make one question whats happening.
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I want to add, some of us have been here since the beginning or for many years. Most of us have CM’d many channels before these “rules” came about. My concern is the CM training they mentioned, but I feel has completely gone into hiding in some dark cave. Most don’t know where they land as a CM. Even though I agree with CM training and CMs shadowing, there has to be another way to go about this. And the fact that many of us have experience as CMs, but Viki has deemed us of no value to their market. Most of us “oldies” were very active as CMs. As my husband and I have talked about this before, it’s like the Amzn effect. Not the forest but the company. Once you have worked there for years, they will fire you or make it hard for you to stay, so you quit on your own. Why? Because they can easily train someone for less to do what you do. Viki, to me, is the same. They hope to get all these new, younger souls whom they can mold as they see fit. While most of us were on Viki waaaaaaaaaaaaaay before Rakuten became the owner. So, we do Viki differently and are harder to mold in their likeness.
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True. Viki has changed drastically over the years. It’s hard for me to say whether it’s for the better. The choice of CMs is rather obvious, as the same people constantly get the position. It’s not their fault so no hate, because Viki Staff chooses them, but you have to apply yourself for this role after all. However, as I mentioned still final call, is the Viki staff voice. Although the fact that some people have not had the opportunity to develop for years, while others get it from two or three times a month, is quite a specific form of development and opportunity, if I may say so. Because to an outside observer, some people have the opportunity to develop, while the rest are blocked in a way. Someone gets something occasionally, while others nothing, and the circle closes. That’s life. Many, many of the old staff I knew have left, but Viki doesn’t seem to mind, since a lot of new people have joined. The company work that way after all. So I wouldn’t count on any changes. I guess you just have to grit your teeth and keep going, or say goodbye.
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Hi everyone!
Once again, I think a new approach should be implemented in choosing a manager.
RECOMMENDATION
A Vikier can only be a manager…
Of Korean titles, ONCE
Of Chinese titles ONCE
and of Japanese titles ONCE in a WHOLE YEAR.
So to sum up, you can only be a manager 3 times at most in case you like either Korean, Chinese or Japanese.
Wouldn’t that give a chance to everyone?
I do hope Viki ensures a more inclusive and community-oriented environment to all of us!
Hang in there, (if you haven’t left us already 
)
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I don’t agree. If you put a limit of 3 per year, the nationality shouldn’t be an issue. Some of us just like dramas from one country only, and we have somehow “specialized”, knowing the right people to enlist for that country.
I suggest a maximum of 2-3 dramas, no matter from where. But I suggest we don’t only count number of dramas but also number of episodes.
For instance Chinese dramas are usually more than 30 episodes whereas Korean ones 16 or even only 12; and there are some mini-dramas that are only 6 episodes long.
As a general rule we could say no more than 3 short or 2 long dramas.
And there are films as well, how do you count those? If we go by length, a film counts as 2 drama episodes (therefore 8 films = 1 drama).
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But there are already volunteers who had more than 5 channels or are close to 5 and will still get more while others don’t get any. This is the prob which should be handled.
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If we just put everyone who got one or more channels in the past year into “quaranteen” and then just select CMs from who’s left for a year, we’ll get a more balanced situation. After that, the other CMs can come out of their quaranteen and with restriction on the amount channels, we can then have a more fair selection.
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Even if they come up with new rules to limit channels, Viki put this into their guidelines as well:
Source: https://contributorhelp.viki.com/hc/en-us/articles/28309001320339-How-are-Channel-Managers-selected
So the people they favoritize can still get way more channels than the allowed number of channels…
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There is a higher demand to be a CM for Korean dramas, and an inadvertent prestige that comes with it. In addition, there are fewer K-dramas being licensed to Viki than Chinese. So, I would agree with @marykarmelina, as this approach would limit annual double or triple CM-ship on exclusively K-dramas.
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Ah, their last point irritates me to bits! The entire message speaks: “Those who obey us blindly will have extra channels per year”.
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Rules are not set in stone. Obviously, this part needs to be revised, as well.
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Discouraging, disappointing and sad for other volunteers who could also do a good job
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Exactly. I don’t know what is they so called “criteria” to have more cm one after another , because looking at it some people are packed with drama above limit and still got like 2-3 in a row. As I mention no hate to people, staff is making a choice, but again You need to apply. Now it’s like a round circle based on they favorize rules, and some got constantly channels, some got nothing. Viki have many dramas so I think everyone should have a chance. Im always happy for a channel that my friends got, still It would be nice to have some once in a while. I wrote to help center but the only reply I got is that I should contact “primary contacts” that I think splits cms to other users, and mention that I wasn’t in some time like they called it “gentle follow-up message”. I did it, tho nothing happened or change. So I guess apply again on what interested me, and wait maybe next or next year I will got something, but I totally agree it’s “Discouraging, disappointing and sad for other volunteers” great sumary.
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Yes, and the yearly limit is actually not two or three times, which we were debating among ourselves right now, but SIX.
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Got the same mail weeeeeeks ago. And if one person chooses you can clearly see he don’t care, doesn’t look who has anything at the moment… or maybe for one person it is to much workload.
And if you reach out to him, you won’t get an answer.
Maybe I shoot myself also in the knew with this, but it’s my experience…
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i thought long about posting something or not…
I’m bringing this topic up again since I don’t get any response, neither from FSL, nor the help center did help out.
I haven’t been chosen as CM for several months now (no drama, no movie, no shorty, nothing), even though I applied to quite some projects.
No one wants to tell me why I’m not eligable anymore, although I’m a quite experienced CM. Even when I wanted to work with another experienced CM, no reaction from Viki.
I’m upset and sad that all the efforts of the last years as Viki contributor as subber, segmenter, moderator and CM are ignored. Others received CM jobs after they complained here. And others get them just with their name.
I’m sure I will kick myself more into the “no, no area” with this post, but I need to write here since I’m so disappointed in Viki and their CM-management.
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You are not alone in this. There are many of us who are currently watching how CMs are appointed and trying to figure out what is going on. If in the past we could find some possible reasons why certain people were avoided for the role of CM, now everything has become obscure.
We are at a point where it is increasingly clear that we are no longer important to Viki; we are only useful to them for this transition to zero volunteering. But that doesn’t mean they should disrespect so many people who have contributed thousands, hundreds, millions to get them to this point. Sure, we all did it knowing that nothing belongs to us, but their lack of respect for us has no basis in common sense.
Returning to the role of CM, I have a few things to say that I hope will be seen by the entire Viki staff. And because I don’t like to talk idly, I also have data to support everything I say here.
For me, the year 2025, especially the second half, was the peak of the disrespect that the Viki staff can show to volunteers who spend days, weeks, months, and years on Viki. I ended up seeing how certain people received 7, 8, or even 11 channels with the role of CM. Of course, at first, I thought it was normal, given that there is now the role of CM Mentor. But as time went by and I closely monitored the appointments, I noticed more and more irregularities and how the role of CM Mentor became a possible cover for Viki staff to appoint their favorites as CMs. This was while so many people who had their first CM were waiting for a second chance, but never got it.
I thought things would change in 2026, but it seems I was wrong. Viki staff favorites continue to lead the number of CM channels, and it’s only been two months into this year. So I can already make a prediction about what the final statistics for CM will look like in 2026.
So I am compelled to ask some important and public questions to the staff in charge of CM appointments, who, at this point, clearly no longer have any logical or common sense reasoning in what they do, but only appoint CMs based on criteria known only to them. So:
1 — What are the criteria for being a CM in 2026? I ask because it is clear that those articles in the Community Help Center no longer reflect what is happening at the moment. I even asked the staff, but we know that they only respond to certain people. I have seen CMs with zero interest in the pace of release to OL (with CE editing), for the simple fact that it can be translated after QC, or maybe that wasn’t even the reason, but they are just not fit to organize a project as CMs. Why were they chosen again as CMs? I’ve seen CMs who haven’t responded to moderation requests for months, but who have been moderating constantly. Well, that means they went into their Inbox to send a moderation request; didn’t they see that they had some pending requests for their own projects? Why are these CMs still being chosen? Plus, many other situations that would easily lead to the conclusion that they are not suitable for the role of CM. What can we understand from this? That Viki pays zero attention to what a CM does, and that those articles in the Community Help Center are just there for the sake of it.
2 — What are the criteria for being a CM Mentor in 2026? I ask this because the role of CM Mentor is not clearly defined. I don’t think a CM Mentor is good if they decide to appoint someone as a moderator who only has 1 free slot and who they already know is problematic, while they have 3 other applications from people with 3-4 free slots, meaning plenty of time to devote to the project. What example does this set for the person they have as a newbie CM regarding the criteria for appointing moderators? Also, I don’t think a CM Mentor is okay if they don’t answer questions from OL and teach their newbie CMs to do the same, not to answer. I don’t think a CM is okay if they wait days on end to appoint an OL moderator, even though they already have 3-4 relevant applications for that role. What were they waiting for? I know what they were waiting for, but I find it incredibly rude that some volunteers have become so superior that they rudely ignore the community simply because they are favored by Viki. Sure, it’s normal to like and dislike certain volunteers, but when you’re in the role of CM, you have to at least respond to those who approach you.
I’ve seen people getting CM Mentor one after another, while some of us have tried 2-3 times in a row to get a channel for those who chose us to be their CM Mentor, but we are ignored. What answer can we, CM Mentors, give to newbies? Should we tell them to go to Viki’s favorites, because with us, they won’t have the chance to start as CMs? Yes, you read that right, ignored, for no reason, without even receiving an alternative to the requested projects. What are the criteria based on which some are constantly appointed CM Mentor, while others are rudely ignored? Think of it as if we were at school and in a class of students, some are praised and appreciated for their results, while others are not. Shouldn’t teachers tell those who don’t perform as well what they need to change/improve? It’s basically the same principle here. Especially when all the activity is visible, and we have the opportunity to compare ourselves to those favored by Viki and see that, in some cases, we would be much better mentors.
Has this CM role really become a cover for Viki staff to name their favorites?
3 — What are the criteria for appointing newbie CMs? Yes, this is also a problem, and I can give you an example because I have the data. How could a newbie CM, after only one channel, subsequently obtain seven other channels, some of which were CM Mentor channels? What extraordinary things could this volunteer have done to achieve such a meteoric rise? But what knowledge did they manage to accumulate after only one channel as a newbie CM, so that they could immediately become a CM Mentor six times over? Why do some newbie CMs not get a second chance, when, according to the rules, they are capable of being CMs on their own, while others are appointed again and again as “newbie CMs”? Why not give a chance to others who are waiting in line instead of appointing someone as a newbie CM who has already passed the training required by the rules? Not to mention the situation of those with experience who continue to be appointed as newbie CMs.
4 — What are the criteria, and why are certain people always appointed to the same type of projects? I ask this because it is not normal for a volunteer’s desire to tackle a greater variety of projects to be inexplicably blocked by the staff in charge of CMs by appointing the same people to the same type of projects.
5 — What do we need to do to get answers to CM-related questions from Viki staff who proudly display on their profile that they handle CM stuff and are available to us, even if they sometimes take a while to respond? I ask this because while some of us have been waiting for months for answers to simple questions, other volunteers receive answers within days, or even hours, and this happens constantly with the same people. What is so special about these volunteers that they receive such quick responses from this staff? What are the criteria this staff uses to select the questions they answer? But why am I even asking? Since the staff does not respond to everyone, even their favorites do not respond to OL. It is probably the way they are advised to behave in order to consistently obtain projects.
Personally, based on the data I have and everything that cannot be seen at first glance, I can say that at this point, the staff responsible for appointing CMs needs to be changed. And no, the solution is not to bring in another person to continue this deplorable and offensive situation towards the volunteer community. CM appointments are public, and if they are monitored, irregularities and what is actually happening can always be detected.
My post is not utopian, and it is not meant to be dissected to identify who I am talking about. If you do that after reading my post, it means that you have not understood what has been conveyed, or simply have your own hidden motives. It is completely irrelevant who the volunteers are, as they are not to blame for the situation we find ourselves in, but it is 100% relevant what this Viki staff responsible for CM appointments has become, doing all these things right before our eyes. Everything I have presented is supported by real data and facts, as I always like to have backup evidence, so not even the Viki staff can contradict me.
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Hello everyone,
Is it already official that managers positions are no longer available for viki volunteers?
Is Viki staff taking over all manager positions in this new era?
Sigh… It gives me the impression that Volunteers are losing positions…
Figthing for what is left on Viki!
See you around if possible
Hi dear, 
I don’t really understand your message.
Maybe you don’t have access to VCC discord server.
There are volunteers appointed as CM almost every few days or so for the recent channels.
It’s true that some channels don’t have a CM right away, but most of the time, they get one.
So, keep hope. 