Yesterday I was checking my profile on Viki Discutions, and I noticed that there were a really weird email address on my profile, and it wasn’t mine. My mail address became itsjoo@vikiFAKE.com, so I messaged the staff and they told me to do a couple of things, so I did.
Nothing changed and I checked my viki profile, and my email was also different there as well.
So, I wanted to know if this problem also happened to other people ? Because I’m a bit worried…
Weird. My email’s correct as listed in my account settings, and there isn’t an email displayed on my discussion profile as far as I can tell. But I do remember having seen some time previously my email listed as username@vikifake.com-- I doubt it’s anything major to worry about. It looks like a placeholder email.
If it’s still like that, does changing the email in account settings not do anything?
If the staff is aware, maybe they’ll get someone to fix it… Or you could send a note to the help center and they’ll get to it or they’ll have fixed it by whenever.
They told me that it was the first time that someone notified them about this; And that the staff is going to look further (?) about this problem.
And yes I changed it, and it came back as this weird mail adress. But if it happened to you too once, I’m relieved Thanks
I am getting requests from Viki to verify my email address every time I log in. I follow the instructions, but the requests keep coming. The notice is in a box just below the top of the screen. I do not get confirming emails from Viki; I have checked my spam folder. I have also read the old posts for clues on how to resolve the issue. The email address displayed on my account page is correct.