Having issues with the VIKI TV APP? please please help

Hi ~ I have the VIKI TV APP (which i love) but every time i try to open it , i get an error message ! :frowning: Am i the only one experiencing this? I have a samsung Smart TV. & i had this issue a while before, but it got fixed and now its back. Please please fix this issue as soon as possible , its winter break and i want to watch kdrama. My winter break is short and i don’t have time to watch kdrama after the break. please fix it. i do not know where and who to report this to, so i am posting here.

Hi!~
It would be recommended to send a message directly to VIKI. You’re not the only one with this problem in the app. :cry: