HELP Someone takes over my account

ich war auch geschockt, als ich das gesehen habe.
ich war da noch nie… war immer nur en traum

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Aaww…that’s sweet haha. By the way I got a reply from a Viki staffer, and you’re right, I’ll have to wait…:sob:

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Hi guys, Kristie has sent a reply on my email for support:

Hey appleeye,

Sorry about this! We’ve been experiencing this issue with usernames turning up as “unknown” instead of the actual username.

But not to worry, your collection hasn’t been stolen, neither has your account been hacked.

The team is investigating and working on righting the usernames so they turn up accurately. We will keep you posted on when it gets fixed.

We greatly appreciate your patience and understanding, and sincerely apologise for any inconvenience caused.

So…I’m eagerly waiting to get my 2 k followers back for my fan collection list The Boss Who Loved Me and adjusting High Society, of course…thank you @adrianmorales

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I suggest PATIENCE bc this looks like it will take a long long time.

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I just saw a post at the HC as solved, so I got curious …
My collection belongs to “me” again. How about you?

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Good for you! Alas, my collection is still curated by “unknown” :unamused:

I’ll keep my fingers crossed for you, it seems the techies of Viki seem closer to the solution for this problem.

Yes, mine was taken over too! Why has this still not been resolved?