Continuing the discussion from
[Solved] Known issue: Black background on titles of featured shows on Viki.com:
It doesn’t seem solved to me.
My profile first shows up like this:
And after refreshing it becomes this:
But worst of all is the subtitle editor:
@mirjam_465, thanks for the tag! This is different from the issue you linked in your post.
Could you try clearing your browser cache and cookies, then reload the page?
At first I could still see the subtitle editor, though with the error message, but now I get the page shown above when I try to go there.
Yeah, I’ll try that.
Hi:) This is how my page looks, the drama page and the editor. I tried to clear my browser cache and cookies and it still the same…
Thanks all for highlighting this issue! Our engineers are having a look. Stay tuned!
I cleared my browser and restarted the computer, but now I get this:
My homepage looks like that too
It seems normal again (still holding my breath):
Profile page seems normal as well:
And even the subtitle editor is working again:
Same here. After I clicked on profile, everything went back to normal.
March 2, 2021, 10:40am
Mine works - Using Mozilla Firefox, if that matters and Win 10.
I’m using the same, but until a few seconds ago mine didn’t work. Luckily, now it does.
March 2, 2021, 11:14am
@jeslynl I had server error for like 20 min perhaps 3 hrs ago, I deleted cookies cache and flushed dns and it worked again. (Using Opera browser)
A little footnote, is the Gold QC badge given in alphabetic order, is it perhaps the reason I haven’t gotten mine yet?
Regarding flushing DNS and why:
After browser clearing and rebooting mine initially still didn’t work, until I closed Viki and restarted it.
Alphabetic order of the username? Probably not, since I got mine earlier than someone with a D.
I also hadn’t gotten mine when it seemed like everyone else had gotten it, so I put in a request at the help center and then they added it to profile very quickly
They do it manually, so they may have forgotten a few profiles.
March 2, 2021, 8:50pm
That’s interesting that they would forget an user, isn’t that somehow automatically generated according tu sub or seg count… I file then a ticket… thanks for the tip…