Reporting Button not working

How do we report a user when the Report button doesn’t work? There’s a user who comments well before a scene shows, like they’ve seen the drama before or have gone back before the scene to comment on it. Yes, this is a tiny frustration (minor spoiler) but it was throughout a specific drama. I will not look at any other drama to see if they’ve done the same, and it wouldn’t matter since the Report button isn’t working.

Report it to the language specific moderator. Wait a couple of days for response, then channel manager. Otherwise wait for the staff to get back to you in a couple of months sometime.

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