I have been watching a show up until tonight on my roku app and tonight when I try to load Viki it begins loading the page then immediately kicks me off. Why is this happening, and is it happening to anyone else? Thank you
Hey, ugh—that sudden kick-out from the Viki Roku app right when you’re deep into a binge is the worst. Sorry you’re hitting this; it’s a super common glitch with their channel, especially if it was loading fine yesterday. Based on what folks are reporting (and it sounds exactly like your setup), here’s the deal:
Why It’s Happening
- App Bug or Roku Glitch: Viki’s Roku app often crashes or bounces back to the home screen during initial loads/homepage pulls—could be a recent update on either side clashing, cache buildup, or even a temporary server hiccup on Viki’s end. It’s not your device; other apps working rules out hardware.
- Not Widespread Tonight: No major outage spikes as of 11/13/25 (Downdetector’s quiet, and recent searches show similar issues popping up sporadically over the past year, but nothing exploding today). But yeah, it’s hitting others—Reddit’s r/Roku has threads from this week with the exact “starts loading, then poof—home screen” vibe.
Quick Fixes to Try (Start Here—Most Solve It)
- Restart Everything: Unplug your Roku (and TV if it’s a stick) for 1 full minute, plug back in. Then relaunch Viki. (Weekly reboots keep these gremlins at bay for many.)
- Force Update & Reinstall: Highlight Viki in your app list, hit the * (asterisk) button on remote > Check for updates. If none, * > Remove channel > Restart Roku > Re-add from the Channel Store. Log back in (use the code method if needed).
- Clear Cache (Roku Style): No direct button, but the reinstall usually nukes it. If that flops, factory reset Roku as a last resort (Settings > System > Advanced > Factory reset—but back up remotes first).
If it’s still bailing, hop on Viki’s support chat (via their site on phone/laptop) or Roku’s feedback (* > Give feedback on Viki). They fixed a wave of these crashes in hours last time.
Hang tight—should be back to drama marathons soon. What show got interrupted? (Hoping it’s not a cliffhanger murder.) Let me know if the reinstall works! 