Sound on dramas, this has been resolved

anyone having problems with the sound? I am on Viki, but fine on Roku, and all my wires , sound and all here on Viki are functional but no sound

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Mary, pc or phone?
I use a pc, and do not have a problem, there was nothing at the help center.
Any special drama you watched having the problem?

For me using a laptop, sometimes while carrying it from a to b, I touch the silence button unintentionally, but I guess that isn’t your problem other platforms like YouTube do have sound?

P.S.: Your profile picture? Is that Mary K. - LOL, at least it looks like it, I was collecting some in my childhood, not many those stickers weren’t cheap, and I preferred popsicles to stickers.

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my desk top, I haven’t had any problems till today. no problem on Roku, ok I guess you are right, you tube also no sound so how do I get thew sound back on

oh Sunbonnet sue

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I just thought of another mute option …
Mary try this play the video, and while the video is running press the letter “m”.
Any change?

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went to youitube just now and did just that. how neat! got the sound on. and how in the world did I mute this stuff??!! but sound is on.

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Well you must have hit the m-button before, you can try:
one time - mute
second time - sound is back

I fault my fingers at times, they are doing their own stuff …
Good that it’s working again.

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Oh, I just looked it up, and it wasn’t Mary but Sarah Kay!!!

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The stuff that one learns while in Viki Discussions :smile:

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yep what a wonderful site! hehehehehe

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This is one of many reasons I appreciate the community here at Viki.
Thanks so much @lutra for solving @frustratedwriter’s issue!

ThumbsUpOkayGIF

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This is kind of weird because for a few days this muted situation has been going on for a while. My TV goes mute and I have to turn off/on the TV before it comes back on. When I’m on YT for days now, the drama videos go mute out of the blue. I’m 100% sure I didn’t press no mute button.

You mention this here, and this morning news went mute on me! I found out that I can change channel go back several times and the ‘‘voice’’ returns. I hope we are not getting hacked or something like it happened at La Guardia Airport (don’t have the details since @leerla73 works there she might know).

So this thing is starting to bug me bc they are not saying what is going on in here. I just hope it gets resolve soon bc the fact that the regular TV channel is being affected is making me uneasy now…:anguished:

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Nope, never heard anything on my spot at the bottom of the totem pole. Based on the links below, it was unsuccessful.
¹The Guardian

²The Jerusalem Post

³ABC7NY

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Cable TV is removing some channels and it seems that’s causing the issue on my TV (I’m also not able to see my favorite channel completely/black screen). But I have other places I can see the channel; so I just need to adjust my viewing place. That’s life. Thanks for the informative links

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