Videos not uploading [solved]

Hi,
Since this morning, I can’t seem to watch any video on Viki (I get a black screen) or to see anything in the segmenter or subtitler. Does any1 else get this prob too? Is it a flash thingy, cuz mine was updated yesterday night?
Thanks

Hey @liarx46,
I’m sorry you’re seeing this. I know the support team would like to look into this a bit further. Could you please send a message to the Viki Help Center? Then, if you post your ticket number as a reply in this forum, then I can have someone look at it asap. (You’ll find the ticket number in the auto-response you receive in your email, after you submit a message to teh Help Center.)

Thanks!
Mariko
Viki Community Team