[Viki Community Team] March 2020 Updates - The New Inbox! ✨

if you change from night to day it is less blue

It’s only for now, I hope things will change too.

I found mine “behind” the “bar” from win10, since the last update it will just stay and not collapse as it should. Anyway position of sent button is questionable. Did you try to hit ENTER? That’s what made me start a 2nd PM since the first was sent.

1 Like

Just type away, like in a blind flight, never hit enter …
For now the only way, at least in my case it is and it sounds like it may be the same for you.

2 Likes

@lutra @tweet998
To be able to write more than one line, you can press shift and enter at the same time. So you will be on the next line and the message won’t send.

6 Likes

@deval_chloe Thanks I will try later, when I have the time. I am able to use my 10 fingers, so it’s okay, and if one line is filled it will move up and is visible, it’s just somewhat of a headache.

@vikicommunity @jeslynl

Don’t mind that we might be not as exited as you are on the other side, if you just use 1:1 PMing it is okay, if it gets into longer conversations PMing now is just a … bit uncomfortable.

2 Likes

inbox1 inbox2

As you can see it “loads” and when it finishes loading… blank! Latest version of Chrome!!!
@vikicommunity @jeslynl

3 Likes

@lutra Wow what a difference from day and night, but I always keep it on night since white is a glare thing for me, I think the blue at night is a wrong color code just as some white lettering even the date is barely visible… but I don’t have the brightness at max level.

Nope could not find the SENT button, which bar you mean, I have just mail settings wheel and Filter:
Read
Unread
Oldest to Newest
Newest to Oldest

what browser are you using?

1 Like

@kakashiandme Thanks for flagging - I have escalated this internally for it to be looked into. I will follow up with a ticket, check your email in a while!

@ Everyone else: Thank you for your feedback on the inbox so far. We might not address them right away or reply to all but rest assured that the team is reviewing all your feedback. We hope you keep testing it. Stay tuned!

If you have a tip or two to share with fellow community members, please do so! :slight_smile:

Task bar - sorry, “Wortfindungsstörung”, what word do you use? Or is it really difficulty to find the right words.

Modzilla Firefox

This new look on the inbox…
I’m sorry, but I can’t say that I like it. The messages are a lot harder to read when they’re “clumped together” like that. Just like a chat conversation? Why?
I liked the old inbox a lot more.
Why can’t we click on the sender’s username and be redirected to the user’s Viki-profile anymore? And why would my “read” messages be displayed in a bold black so that they look very much “unread”?
I don’t like to whine about stuff, but it’s sad to exchange something that was fine into something that’s not half as good…
I’m afraid many users will be dissatisfied with this… @vikicommunity

5 Likes

Wow, what a mess! Sent messages and incoming ones mixed all together. And you can delete only one at the same time. What about moderators, who informed their teams and have to delete around 15 and more messages? Or channel managers with a few hundreds? All one by one? Or did I miss something?

And if you want to reply, there’s just one line down down down almost on the screen margin.

You can’t send a message to yourself, I used to send me messages in order to verify, if promotions look alright.

It’s disabled to click on the users name and get directed to their pages and I’m missing the mailbox button on the users profiles.

This is improving for the worse, sorry!

10 Likes

:face_with_raised_eyebrow: woua alors la nouvelle mise en place de la page Messagerie perso interne Viki Non NOn NON vraiment mais vraiment … ne l’imposez pas pour tous les supports internet …

voila retour impression en la découvrant

I have Opera, I gave up firefox since it was just eating my battery crazily!
So on my windows 10 task bar isn’t any sent button because it is a windows software and it only shows windows/icons that are used like kkt or opera browser or paint etc.
There is nothing also on Edge browser, I have also NO Viki staff announcement, didn’t they sent out a new memo??

Oh wow, I just realized the new messaging system replaces these things "XD and : ( and : ) " with actual emoticons.

2 Likes

Great job, Viki! I like this new mailbox. I will wait for your work’s finalization. Right now, I only hope for two things: being able to write more than 2,000 words and being able to do a discussion search.

More “social networks” than “professional email”. I like this!

Change is always scary. In the end, everyone gets used to it. Like always.

2 Likes

I have a problem.
I have a message not appearing in my inbox. I just received it by email but it’s not in my inbox whereas when I’m on my computer on Viki, it clearly says I have an unread message. Even while going to unread messages in filters I can’t see it.
image
image
image

The “1” saying I have a message appears only when refreshing the page.
@jeslynl could you do something about this?

Plus “read” should be translated by “lus” in French, not “lire” which is the verb not conjugated.

I still need to test it but: We have a subject line!!! :partying_face:

3 Likes

same here. i have 4 unread mails, but there is none

2 Likes

I am… lost. And… annoyed. It seems that when a CM sends a PM to the whole team, every reply will show up in my Inbox as well, if I was part of the list with Sent recipients. Let’s say the CM sends the go to a team of 20 moderators. If every moderator sends back a “thanks” or anything else, I will have 20 new PM’s. Also, maybe a certain mod would like to share something else with the CM, something more delicate or private… With the new feature, sorry, we’ll all see everything…:smiley:
It’s not an Inbox anymore. It’s a chat. It’s confusing. Me, a blonde, has received “episode 2 from x is ready” 5 times already, today. It was not the same PM, but a reply to that PM. And I was thinking… how many times are they going to “ready” episode 2…?.. Ufff…

7 Likes

I can’t write a message via someone’s profile anymore. Why did you remove the mailbutton?

Where is the outbox?

Why is that empty textbox dominating instead of showing a list of mails at that place?

3 Likes

@deval_chloe @teufelchen_netty_266 I’ve reached out to you privately for more information regarding the issue you are experiencing in your Viki inbox — have a look at your email inbox! :slight_smile: