I simply talked about the fact that there are different situations that provide good reasons for reports. In my opinion, some dynamics behind the scene would’ve been weaker as well if Viki reacted in time and accordingly as well. There were quite a few cases in Viki’s past where someone claimed innocence even if they weren’t innocent at all - and it’s rather simple to prove these claims. Still, I am not referring to whatever you mentioned since I don’t know the details and I don’t think it’s helpful to discuss it in details in here either. This thread is about finding solutions and discussing the whole picture and possible issues with the changes. However, if someone got caught for violations once and quietly starts over/ doesn’t repeat things, likely nothing happens.
While it is the reporter’s interest to only provide conclusive evidence that meets the requirements (for example, in games you shouldn’t send in screenshots older than XX months if you want to report someone), it shouldn’t really matter to Viki. It’s part of their job to carefully check and verify any claims as mentioned previously. I don’t deny at all that some reports might not be justified for one reason or another, but that’s just natural. For example, you receive reports where someone wants to report an insult which isn’t considered punishable. Or someone reports a scam but wasn’t able to provide any good evidence. It happens. Sometimes, you can openly say “xy is not against the rules”, sometimes you can’t comment on it for data privacy reasons. That’s fine.
However, if the support is done properly (and in time) it doesn’t matter as they’re supposed to enforce the rules accordingly. 
But - this should absolutely be part of their tasks.
!
or similar (it was 
. Otherwise I have no access… and I certainly do not accept their cookies… It worked before just fine when I was logged in with Viki until they made changes… Communication about release etc works just fine with Viki email box.
I’m not that skilled 
