I believe the issue here is with your native Language .You no longer qualify for viki pass because your language is going to be eliminated. from viki dramas. I read somewhere they are using only 10 language to do subtitles in the dramas and I didn’t see Arabic as one of them.
They ignore your plead rather than explain to you why this is going on. My other theory is that they haven’t decide what other language might be added or kept here at Rakutenviki to sub dramas. Since they themselves haven’t made up their mind yet, that may be why they haven’t answer you, and decided to write ‘‘solved’’ to your issue.
Usually someone always answers here and acknowledge the issue. So I’m assuming they don’t have a concrete answer and must be waiting until they have an answer in regards to this problem you’re going through so they can give you an answer.
I am really sorry that you’re going through this, and i hope someone in charge here find it in their heart to give you closure with your problem.
I also have the problem that I cannot go into a show. And I am the mod of the show.
There is a message saying that I need to subscripe to Viki pass in order to access, but I do have a subscription.
There are two other shows that I subtitle for and there I have no problem with access.
Thank you for the follow-up. This case has been previously escalated, and our team is following up with engineering. Thanks so much for your patience as they work on fixing this, and we apologize for the inconvenience!
No, no, that’s a different issue. It concerns only the Viki site languages, not drama languages, and is a consequence of Viki not wishing to grant us this.
In this case we can’t get into the Sub Editor for particular shows. None of us, no matter the language.
I see…I knew if I wrote something that made no sense at all we would get some kind of answer. I see camille finally is giving some hope as to this issue getting resolved soon.
Hopefully it will be resolved. Let’s just be optimistic for now. before we didn’t see any post that they were working on it. But camille just wrote that they are and i believe her. So far when she says something it goes through.
Btw, Your red little devil is so adorable. Where can I find this image? If you don’t mind telling me.
I am a club member too. I don’t contribute much or often, so I didn’t find out till now.
I can only access subtitle editor, where I am moderator (What’s up Fox?) - I can’t if I only subtitle in the drama (Giant).
Thank you for patience and for reporting the access issue previously. We’ve just heard back from our engineering team that this should now be fixed. If you are still having access issues, please let us know.
Actually is not fixed. I can enter on SKY Castle, only until episode 06. from 07, the same error. Amd for Misty the same error. Only for the first two episodes i can subtitle.
I did. I really hope that you guys can fix this for me!
Can this error occur because i became QC and i also had VikiPass?
I canceled my pass which was available until today march 22. I Sing out , and singed in again…nothing.
Some of my team colleagues have this problem too, but after a few refreshes and singing in and out they resolved. I’m the only one who still occur this.
