PS, I also get that Viki staff are very busy too. But it's easier to stop and control something at the beginning. Once it's snowballed you'd really have to do something a little more proactively to get things back in control. Luckily the dramas I'm watching must not be so popular as they don't have much of this going on. At least in the episode comments section. There's some really nice and intelligent comments. Refreshing!