Here. This thread started about a Korean drama, but the replies are good for dramas from all countries.
https://discussions.viki.com/t/why-are-there-any-incompletely-translated-episodes-in-a-series/17354
And, by the way, we volunteers provide subtitles for free to ALL viewers equally, either paying or not paying, either vikipass standard or premium, it makes no difference. If we like a show we subtitle it.
If you read more carefully the description of the standard and premium plans, you will notice that subtitles are not even mentioned there. Because it’s a free service provided by volunteers and viki has no control over it, it cannot oblige volunteers to work more quickly or to not abandon a project they don’t like. The only thing it can do is, if it’s a very popular show with not enough volunteers, to send one of their staff to help.
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