Viki

No, the Timed Comments are not a live chat or a place to spam!


#1

Last week I spent hours on moderating the Timed Comments because people used it as a live function and people kept commenting “Is this a live chat?”. Hundreds of comments with locations, dates, fights between people… and not to mention the sub whiners.

Today I decided to check the eps again to see if I missed something last week and saw some people spammed the same message I don’t know how many times.

Can’t Viki block the spamming and give an error when a message is already posted? Or have a notice that TC is NOT a live chat before someone what’s to post something. It’s so annoying you almost want to delete all TC’s in one go.


#2

I totally agree with you. On The Tale of the Nine-Tailed Episode 1, I think the on-screen comments had about 300 messages which I deleted. A few people repeated the same message 5 or more times. Most were subbing whiners. Those whiners still don’t realize the subtitle editor doesn’t show those whines so the subbers never see the comments unless they watch later in the video player – and by then the subbers must be finished subbing so the whines are irrelevant.


#3

Yes true, I decided to flag all spammers and left the spam in there so Viki can see how bad it is and can delete it.


#4

Ugh, those comments are so annoying :no_mouth:
I remember seeing them on some dramas as well. And often they ask this multiple times in one episode. Why? :sob:


#5

When I first started watching Viki I saw those comments too, but at some point there was some update after which the comments were gone and I never bothered to try to get them back. So if anyone ever told me to hurry up subbing, I didn’t see it. :joy:
But I guess as a CM you can’t get out of it … :frowning:


#6

Well I could ignore it if I wanted but then others start to get annoyed by these comments and it may be snowballing. Yesterday I deleted more then 30+ messages from people telling others they are from India. Viki has gotten popular there I think.

I never watch Kdrama with TC, I only switch it on on certain scenes because I want to see if people reacted the same way but after that I switch them off again. They are too distracting for me.


#7

Ah, I thought it was part of your duty as a CM.
Is there even a guideline for commenters telling them what they can and cannot do? Some may not even be aware they’re doing something wrong.

I could never focus on the subtitles, the comments and whatever was actually happening on screen all at once, so even when I did still “see” them, I usually ignored them. Though I do remember one show where the comments were extremely hateful towards one of the main characters, which was annoying.


#8

I also had to delete tons of this … comments in my channels -.-
also the BTS stans… i have no prov with BTS; EXO, etc. I also love their music, but why must they appier everywhere?


#9

I’m not sure about guidelines but I think there are. But yes I also delete mean remarks about cast members, swearing, fan wars between kpop fans. And next to the CM mods can also moderate TC.


#10

Oldtimers only will remember that when it was viiki.net, the website would put out a Thank you to contributors on each episode and they would list the avatars of all the inane on-screen commenators along with the team members. I begged many times to eliminate the on-screen commentators as “contributors” and finally when the current subtitle editor and segment timer were designed, the tech staff no longer treated the commenters as “contributors”. I don’t actually study the comments – I just search for soutitres, legendas, subtitles, names of languages, and click on the red X. Once in perhaps several thousand comments I find a gem of cultural explanation or a translation of something the subbers couldn’t figure out – like the identification of a Buddhist sutra so I can subtitle it in English or identify a potential subtitler.


#11

There are guidelines, but only if you dig around and of course most of them won’t, and use it like a YouTube live chat where its okay to spam the same message a million times. They should include a popup guidelines or something like that when the user first starts using TCs…but i don’t know how helpful that will be, most people are used to the live chat type…


#12

Or let them fill in a huge form after which they have to wait for approval before they can first enter the comment room. :smiling_imp:


#13

oh YES, that is actually an amaaazing idea!! Make them wait so long they either forget or mature over time :laughing:
What would the questions be like?
“DO YOU UNDERSTAND THAT THIS IS NOT A LIVE CHAT? yes/no” and “DO YOU UNDERSTAND that spamming is an offence? yes/no” :joy:


#14

ONE OF THE OTHER COMMENTERS HAS WRITTEN A HATEFUL POST. WHAT DO YOU DO?
A) I agree and start giving examples
B) I disagree and send hateful posts to that poster
C) I ignore it
D) I report it