Didn’t get the news letter either as far as I can see. To bad the QC gift is delayed but hopefully we will receive it soon.
With all the things going around us worldwide, it’s only normal things get delayed here (we haven’t received regular mail for 3 days now. I’m in US for those who don’t know). In a city that never sleeps, and for this to be happening, not getting the QC gifts should be the least of our worries.
We must also be considerate to Rakuten Viki staffers that has to be working under such stressful conditions. Complaining so much would be so inconsiderate on our part and I apologize to them on my part. Maybe in the part of the world where you live at, nothing has happened yet, and we are thankful for that but just the fact that so many are suffering so many dear loved one’s loss, is enough to let this go for now. We need to rethink our priorities. Do we keep busy to forget what’s in front of us? But can’t we do in a more caring way and let some issues go for now so we don’t add pressure to our dear Rviki staff?
Let’s put ourselves in their shoes, and also give them rest/a break, until all this nightmare goes back to normal. Inbox, project finder, Rviki crashing, (it’s a miracle it’s still working) since NEWS are, we might also lose the use of internet services bc everyone can get sick, no one is exempt of this disease (children, younger people, workers are getting covid 19 too). So far they holding on but my internet is really bad and I’m thankful so far Rviki site still on …for now: for them, and let’s cross our finger that we can be here too. Let’s show love and complain less FOR the time being.
Thank you Rviki’s staffers for YOUR HARD WORK! Volunteers here included, too!
May you and all of us worldwide, enjoy good health through this scary trying times.May those who lost a loved one finds comfort and can keep going during this awful trying times.
@bozoli the last 3 of your pics I didn´t get. from channel art till the end is not in my mail. i told the viki stuff, maybe the next one is correct. it´s not the first time this happened
No, worries about the QC gift.
But I and others had an issue about not receiving QC letters before it was fixed last year. I did get one and now I didn’t, seems like this problem is back again.
I am also very thankful Viki is working. Many thanks to those who work at headquarters and even the subbers!
@teufelchen_netty_266 @lutra @bozoli
you can add if you wish in the community forum (help center) your issue so that staff will also fix you email blacklisting which happens not sure for technological reason or your own email provider… soft bounce… you can also perhaps google that.
Back then it was said to regularly delete old mails… but strangely exactly a year ago it’s happening again.
@simi11 bei mir weiß man schon bescheid. und ich bekomme ihn ja, nur nich vollständig
We’re sorry to hear you’ve been having trouble receiving the QC newsletters!
To help us look into it, could you please fill out this short questionnaire here (only 4 questions!). We’ll use this to investigate further.
Viki Community Team
Me too I happen the same
I wonder if it’ll be digital again
Seems so. I just received a 20$ gift card for charity, debit or zalando.
I did choose a giftcard which I can exchange in multiple (web) shops because I thought that was a better option than Amazon, Zalando or Primark. I still need an extra pair of sneakers, make I use it for that.
Great choice of a QC gift this year! Mine went to Doctors Without Borders, a charity I already sponsor. Thank you, @vikicommunity
Nice idea with the option of either gift card or charity
I got myself a 4-piece guasha rose quarz set for 17.15 and then a pair of earrings with the remaining 2.45. Thanks, Viki!
Gave my 20 bucks to Doctors without borders an organization I really admire for all the work they do.