[Solved] Known-issue: Viki downtime across Viki.com and apps

mirjam_465 · August 6, 2020, 9:03pm

Things are starting to look a bit more normal by now, though not completely.
Viki’s office hours start again 4 hours from now, so until then we’re on our own.

frustratedwriter · August 6, 2020, 9:04pm

I just tried to get back oh, I clicked a drama, thought I would watch, well that little doggie came back on!

mirjam_465 · August 6, 2020, 9:04pm

I thought the same and got:
afbeelding

amy_bolton77_945 · August 6, 2020, 9:06pm

I am dealing with same issues. It was working on my lunch break 3 hours ago & now nothing.

mirjam_465 · August 6, 2020, 9:07pm

Oh, this one does work:

mirjam_465 · August 6, 2020, 9:08pm

Ummm … not anymore. When I click the link the site turn to French and I got the sorry message again.

I can still watch it in the page I opened a minute ago, though.

foothills2016_706 · August 6, 2020, 9:09pm

I am getting the same whole morning. Very annoying and frustrating. The Korean drama I was watching disappeared and I can’t find it anymore.

mirjam_465 · August 6, 2020, 9:09pm

Which one were you watching?

foothills2016_706 · August 6, 2020, 9:10pm

I lost the Korean drama I was watching. The screen stops after scrolling to page 4.

frustratedwriter · August 6, 2020, 9:12pm

I tried again now nothing comes up, boy something major must have happened ,what is it now about 5-6 hours?

amy_bolton77_945 · August 6, 2020, 9:12pm

15967483384296202726553091773251 This is all i get now

ericamjames_276 · August 6, 2020, 9:13pm

I finished watching an episode earlier today went to finish some work and now I am back the site is bonkers. I have experienced all the problems above. It seems as if they are updating the site by changing to a three tier system- free watch- standard watch and plus. Which tells me nothing will work properly for awhile. I wonder what it will do to subscribers.

lutra · August 6, 2020, 9:13pm

Nice, mine doesn’t yet.

Oops, by accident I opened a private window (literal German to English)
And the video was there but of course not taking my viki account into account so cookie setting this huge bar and next page in French desolée … Before that the video was running …

mirjam_465 · August 6, 2020, 9:17pm

This is really weird.

lutra · August 6, 2020, 9:18pm

On my end, 2-3 hrs, since I watched a 45 min episode and that worked until …

frustratedwriter · August 6, 2020, 9:19pm

I will log off for now, will come back on later

mirjam_465 · August 6, 2020, 9:20pm

Hopefully things get solved soon.

lutra · August 6, 2020, 9:25pm

Screenshot%20(614)

Did you see the techies are telling us something in the tab there is a new text - We are working on it …

sophiealexandra60_57 · August 6, 2020, 9:25pm

yes I’m in United States has the same problem here

frustratedwriter · August 6, 2020, 9:27pm

likewise, USA here too. lutra no I didn’t see it, yeahI just did see it.