Team discussion problem

Hello, is anyone else having problems with the Team Discussion? Since yesterday I keep getting this mesage: We were unable to load Disqus. If you are a moderator please see our troubleshooting guide.
What’s happening?

If you live in the EU, you might not have acces to it unless you use VPN.

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I only have this with Firefox. It works with Chrome and Opera.
And VPN has no influence on this.

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I think the problem is with Disqus. I can not open it on my laptop.

This is what I see on a channel:

and then on TD:

@vikicommunity can you please take a quick look into what is happening? My teams are also facing this same issue. We have to use a chat for now, but it would be helpful if this gets resolved quickly.

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that’s what I keep seeing :confused:
@vikicommunity please fix this

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Unfortunately it works only with VPN for me, Im also on Opera… and I do not agree with extra disqus cookies since it worked before normally, so if Im in the US it works normally… as it should :wink:

Simi, these are two different things here. You mean that the Team Discussion is displayed at all. You’re right, it only works with VPN.
But the problem is that the Team Discussion is there, but the content doesn’t load.

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Looks like it is solved now. I see the TD and Comments normally

Yes, it’s solved.

The Europeans still don’t have access to the TD. :neutral_face:

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This problem is still here :confused:

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Yea TD has always been buggy.

The problem in Europe are the privacy restrictions in browsers that are not allowing Viki segmenting/subtitle tool to talk with Disquis correctly. The data swapped between sites is a ‘free’ exchange behind the scenes and EU Privacy laws prohibit that ‘unseen’ exchange unless you specifically allow it. You have to disable the browser’s privacy restrictions and allow Viki access for Team Discussions to work. Even then, it fails at times. Which is why many of us have moved to D I S C O R D.
We have a working group called Immortal Heroes that a few frustrated programmer-type TD users created for our use - where we can directly track progress on shows and pop in a code. We have roles for every show our team works on. Wala instant results on team progress. like so:

Screenshot 2025-05-11 164631
Screenshot 2025-05-11 165145

1 Like