I have just sent the following letter to various people at “viki support”. Please write to whomever and lodge a complaint until they allow selection in any of 200 languages and allow the uploading of cover pages in any language.
Recently, the lame engineering staff limited the languages a user could choose on the main page at viki on the bottom of the page. Apparently this limitation is not only for viewers but also for volunteers. I’m the Channel Manager of upcoming drama Tower of Babel (it starts this weekend). The Serbian moderator tells me when she goes to the cover page function for moderators, she cannot choose Serbian as the language for her proposed cover page for Serbian users. Can you please bring this urgent problem to whomever made the unwise decision to limit language choice. Didn’t viki start with the premise that it would be a site “for enterntaiment without borders” – the language choices have been reduced from 200 to about ten. What are you planning to do with the dramas such as My Love fro a Star or Boys over flowers which have been subtitled in about Fifty languages.
When I took my first IT course before most of your parents were born back in 1963, the professor said that most IT people are not user-friendly and the premise still holds true!!! I was at the University of Illinois which at the time possessed the world’s largest and fastest computer and I learned to program on it. PLEASE have the idiots who put in this restriction fix it so that the less common languages can put up their work.
The Serbian moderator also asked whether all the prior covers she and other less common language moderators have uploaded over the past ten years have disappeared? Please don’t say yes –
PS . – The automated response system for QC@viki is sending me responses in Chinese which unfortunately is limited to me to the numbers and some pretty common words like sun, moon, etc and whatever else stuck with me after I took a hanja class. I have complained for several years about the request support function switching to other languages on it’s own. Why Chinese today is beyond me.
This is the response one of my “other language” moderators received today about inability to upload her cover page in her language:
Thank you for writing the help center. Unfortunately we have made some changes recently where we cannot change the cover pages unless it is the language of:
We appreciate your understanding!
Viki Community Team
ISN’T THIS EXASPERATING? IS THIS THE “SOON” RESPONSE WE WERE PROMISED?