I am in the same situation. Just now, after three weeks, I gave them a reply in the ticket. I hope they reply. 
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I never received mine either.
I think it might have to do with the fact that during the marathon my âcontinue watchingâ feature wasnât working. (scroll up to my earlier replies about how that was resolved) Anyway, I have no way of proving that I watched the episodes because I cleared my browsing history. Thinking this would help the âcwâ feature to work. I forgot to screencap the history BEFORE clearing.
I was low-key thinking Viki know we watched the episodes because of the RSVP. Like, wouldnât they have a tracker? hmmmm⊠Iâm pretty bummed about it. I really wanted the little cute heart. I even watched 2 dramas.
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Ok it seems Iâm not the only one missing the Heart badge. I watched the entire drama of Uncontrollably Fond, so Iâll file a ticket.
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seems like geographic restriction maybeâŠ
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No, youâre not. Unfortunately, if your âwatched listâ isnât functioning properly, and didnât during the bw challenge (like mine was not, and still not functioning to date), then youâll be just as âout of luckâ as I am. I was told my bw wasnât âcapturedâ and so I donât âqualifyâ for the badge. If you have screenshots, you should submit them when you file that ticket.
I did a rewatch of School 2017, just the first 4 episodes, just for the cute badge. Oh well⊠I know now to always âgather evidenceâ for the worst case scenario.
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My watch list hasnât been working for very long, I use opera in privat so it blocks ads and tracking. In the Help Center the banner says:
Continue Watchingâ delay
Our team is aware that there are times where âContinue Watchingâ may not update intermittently and are we are (
) currently working on a fix. Meanwhile, if youâre using a web browser, try disabling AdBlock, as this has resolved the issue for some users.
@jadecloud88 Here:
I filed a ticket on Thursday am and so far no response yet.
I had this problem the other times with the 4 different badges, and I donât remember if it showed in my watch list⊠they had to track it back and found it. (perhaps itâs a laborious work). But Iâm really surprised that they didnât grant it to you. I did register multiple times,
because it was strange, usually you had to fill your user ID. Also often when clicking the link it brought me to another viki pageâŠ
I still hope⊠otherwise Iâll be really upset!
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For me too. It hasnât been working for a long time. I did clear cache and do whatever I had to but nothing could bring back the âwatched listâ to work properly. To date.
Itâll take about a week. I PMâd twice and finally received a response. They said they checked but saw no record of my âviewingâ and so I donât qualify for it. I do have a few screenshots of viewersâ timed comments that I thought were âfunnyâ or âvulgarâ that I could have provided to them but I doubt that would suffice. So be it.
Itâs weird though because Viki should have known its âwatched listâ feature hasnât been functioning for a long time, and where we would still see the âalertâ you mentioned, but I guess the Ad Block could be the issue here. It could have blocked all forms of tracking, couldnât it? Oh well, Iâd rather the Ad Block than the cute badge then. Many sites out there, especially the C-sites, have a lot of unwanted viruses and unviewable ânonsenseâ which I have no desire to watch.
I hope you will get yours. Viki canât have both of us (and some others) upset, can it? 
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I wonder whatâs the point of RSVPing when it doesnât âtrackâ the shows we chose for the binge challenge.
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I thought this whole binge challenge was for them to test the tracking the shows (and whatâs wrong).
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I thought so, too. I thought thereâd be a double layer of âtrackingâ⊠âTypeform RSVPâ and âContinue Watchingâ function. I guess not. 
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I donât think they know something went wrong until you complain you donât have your badge. I believe we are the human monitors 
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I already sent a complaint/message a week after the event ended. Their response was just to disable adblock and clear browsing history to get the continue watching to work.
They didnât however address my other concern, in the same message, that whether or not if the continue watching feature not working would affect the âtrackingâ of the Valentineâs day event because I had not received the badge.
This is where it gets contradicting though. They ask for âproofâ of us watching the shows by taking screenshots of our watch history⊠so itâs a goner if you already cleared browsing thinking itâll help the continue watching to workâŠ
I conclude this event was not the best planned. Instructions unclear.
I donât think I want to message them again about the badge. It should be quite evident many of us had a problem with the event by now since more than a couple people didnât get it.
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In my case, I was told it was that feature that did not âtrackâ what Iâve watched, and so, I didnât watch it. 
I did clear cache several times. In fact, itâs a habit of mine to clear cache every week.
I did the latter, but I will not disable Ad Block for the badge because itâs very useful. I no longer want to be âshownâ porn materials, let alone unbelievably awful stuff, online. Viki isnât the only site that I use or subscribe to. Oh well, Iâm letting it be. No biggie, badge or no badge. Although I must say I really do like this special âheartâ badge design. 
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You can disable just for Viki but keep it enabled for all other sites.
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Thatâs what I was thinking - that you can âwhite listâ specific sites on which to disabled your ad-blocker, at least I could on mine.
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Yeah. I donât need the blocker on Viki anyway since I donât get ads on this site.
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Thatâs⊠so stupid.
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@midknightmoodz @my_happy_place
Now that you two brought this up, I did have Viki.com as one of my whitelisted sites.
That means the issue isnât what we thought it is? Hmm⊠the âculpritâ has got to be the âcontinue watchingâ feature which continues to be glitchy.
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For sure. Itâs been glitchy for a while. If you search discussions thereâs been other people who had this same problem about the âcwâ not working.
I always had the blocker on for Viki and âcwâ was working fine. It wasnât until a couple weeks before the V-day event, that it stopped working. I didnât think anything of it until the event happened. I realized it could become a problem for tracking.
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Yes, every time Viki suggests disabling ad blocker as a potential âfixâ for the problems with the âcontinue watchingâ feature, I always roll my eyes, because I have always had Viki whitelisted on my ad blocker, and I still get frequent problems with this particular feature. At least every few months it quits working, despite all their suggestions for how to keep this from happening. It baffles me how such a major feature on their platform can continue to be such a problem, but thatâs a discussion for another thread, of which there have been several on the topic.
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