[Viki Community Team] November Updates

@sonmachinima @deadliftdiva_548 @twinkling There are various teams at Viki working on different features. We have a dedicated team for the Community and we are working hard on bringing improved features for our community members. We want to clarify and reassure that Viki releasing new features like Watch Party does not mean that the Community takes a backseat; various developments go on in parallel behind the scenes.

@Dudie @twinkling Watch Party feature is being rolled out in phases. This is so as to ensure feature stability before it is being rolled out to everyone for enjoyment. We are working on a general rollout soon. Stay tuned!

@feyfayer @teufelchen_netty_266 We are indeed running into issues with the counter there but we are in the midst of working on a fix. :slight_smile: This fix is taking slightly longer because there are several layers of complexities that have to be worked on sequentially before we can say that the issue is fixed. We do have a log of actual counts, so if you ever observe status or benefits being terminated despite meeting the renewal requirements, please drop us a ticket request.


What is with the blue button field “Get started” on the right of the inbox?

I don’t see it. Only a blue envelope telling me how many unread messages I have … :thinking:

@lutra Oops, that is unintended! Looks like we ran into a minor hiccup on the backend. You should not see the button now. :slight_smile:

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LOL maybe I have a “third eye” … Please if you bring it for real, introduce it and not just throw it at the people.


I saw it too in the morning :slight_smile:
So dont worry you are not getin old xd

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A post was merged into an existing topic: Known issue: Personal ranking missing from Contribute page

I’d use Discord because you don’t have to add your phone number and you can use it with any device and system, which is an absolute plus.

You also have more options for the channels etc.

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Thanks for your reply. I hope we don’t have to wait too long and the tech team is able to fix still existing bugs with the inbox plus adding white mode again. Since everything is black I cannot read most profile pages because it gives me headaches (contrast is just too extreme with neon glowing colours and gifs etc. I feel that many changed the colours in their profiles since it is black because when it was white there weren’t any profile pages that caused headaches because of the colour scheme).

I don’t mean this in a metaphorical way, I mean it as real physical pain caused by certain animated effects/too much neon colours/extreme contrast between colours. The everywhere black design increases this issue, also because now too many use such neon colours while before with white design the colours usually had a soft colour scheme that didn’t cause any pain for me while looking/reading it.

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Actually there’s another update, a welcome one, you didn’t tell us about.
In some pages, now the Inbox has its own icon next to our avatar, instead of being inside the drop-down menu. Notably, when you are already inside the inbox (LOL!). At first glance, you may think that it is useless there, but it’s a quick way to refresh (since we have to refresh all the time)
So thanks! Hoping it is generalized all over the website.
I hope that the non-decorative changes in the Inbox will follow soon. We’re all sick and tired of it. The old one was surely lacking, but this one has been pure torture for everyone.


The e-mail icon is there on the Profile page and the Community page. But not on the Viki homepage.


Well, maybe they are testing it out to see how it looks. Crossing our fingers that it will be put everywhere.

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non-volunteers don’t need the inbox though…I guess that’s why it’s not on the homepage?

Much less than we do, that’s for sure. But they sometimes send messages to ask when a translation will be done, or to thank us for our work etc. It’s very heart-warming!


@jeslynl Please forward to Viki IT’s to stop sending me so often emails that my QC will expire on December 26, when on my profile it states on December 26 it will be renewed for another 6 months.
Honestly it is very annoying and I don’t know anymore what to make out these emails!
It has been mentioned in this forum so often and I see no change…

Thanks :rose:

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@jeslynl @mariliam Please take note that I received today another notice that I have only 2 weeks left before my QC status will expire this is I believe the 4th notice and my 2nd appeal (10 days ago) in this forum (I’m not the only one who received multiple same notifications).

Is there any way that the IT tech people can stop these notifications for members who do not need to do such since they have already fulfilled the required 6 months/500 subs or segs contingent. As I took part in the subathon I have some some x thousands since July.

I’d really appreciate it if you can take care of this or I have to file for a ticket, thanks.


Hey @simi11 - thanks for raising this up! Our team is currently investigating. We understand that it is frustrating, but we’d need you to bear with it for a while in the meantime. Thank you! :slightly_smiling_face:

Update: Simi, I dropped you a PM over Viki inbox!


Yes, I’ve had this issue as well :neutral_face:

@simi11 Had another one in the mail too.

2 posts were merged into an existing topic: [Solved] Known issue: Personal ranking missing from Contribute page