Viki Pass Problem

General Discussion
42

Hello everyone,

Thank you for patience and for reporting the access issue previously. We’ve just heard back from our engineering team that this should now be fixed. If you are still having access issues, please let us know.

Thank you,
Camille
Viki Community Team

2 Likes
43

Actually is not fixed. I can enter on SKY Castle, only until episode 06. from 07, the same error. Amd for Misty the same error. Only for the first two episodes i can subtitle.

1 Like
44

Hi @bubulette,

Could you submit a Help Center request with the screencaps you’ve posted here? This will help our support team to look further into it.

Thank you,
Camille
Viki Community Team

3 Likes
45

I did. I really hope that you guys can fix this for me!
Can this error occur because i became QC and i also had VikiPass?
I canceled my pass which was available until today march 22. I Sing out , and singed in again…nothing.
Some of my team colleagues have this problem too, but after a few refreshes and singing in and out they resolved. I’m the only one who still occur this.

1 Like