What do you think about the new channel page?

It sounds great to me but will Viki accept for us to get two tabs? :thinking:

It would be a solution. Everyone will be happy :blush:

Page Designers will disappear at this point, if their lovely pages are that hidden. Viki, why didn’t you think about this first? :woman_shrugging:t2:

It’s not only the cover pages, which is bothersome enough. So much space for clips and teasers and all those news from Soompi and other sites, but not for our coverpages. This is so demotivating!

Following a channel is only via detours possible. If I want to follow a channel, I must use my cellphone, open the Viki app and follow the channel. And have to refresh the “Following” page on my pc, so I can follow this channel. Viki, please you can’t possibly be serious?

Concerning new licensed channels, as a moderator I have only access to the new uploaded episodes after the segmenters have finished their work and the episode has a determined percentage of English subtitles. Clips and teasers don’t work for me anymore. If this is intentionally and Viki wants only the segmenters and the English team to have early access, just a hint to the CMs and Chief Editors, please inform us OL moderators about the Team Notes and the progress, because we could possibly have problems with the access.

I cannot apply for unlicensed dramas anymore (as I already mentionned above), but there are some glitches,too. If I can’t apply for drama A, others from my country could apply. And for those dramas I could, my friends can’t. I heard, international moderators have this problem, too. Same country, same drama, but one could apply, others not.

In the Project Finder the newest unlicensed channels are showing up, but if I click on them, I only get an error message. If Viki doesn’t want us to see those channels, please don’t put them up into the Project Finder. It’s so irritating, to see them, but you can’t even take a look on the page and get some information about this drama.

Since it seems, that we only can apply for already licensed channels in the Coming Soon section, Viki, this is sometimes way too short to find this drama, to apply and for the channel manager looking for a team. And for moderators it’s very short to find time to apply. Sometimes a new channel is created on Monday, licensed on Coming Soon on Tuesday and on air just a few days later. Viki, don’t you think, this is giving the new team a hard time?

And the whole page has some problems, too. It’s not me alone, who encountered those problems. If I want to take a look on the episodes, suddenly all episodes vanished, only the blank windows for the episodes are left and they are blinking. This may happen with the team, too. I want to take a look on the team and all subtitlers vanished, only blank round windows for the avatars, no names and the round windows are blinking. This may last half an hour or longer. I heard about this problem from several of my friends.

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I was actually about to ask how to follow a channel now that there is a new page. If it’s only possible in this way, it is indeed really bothersome.

Found a Chinese channel, no license in my region but I could watch the trailer.
I thought, hurray, must be a bonus thanks to the new Viki page you can now actually look at the trailers for the show to decide if you will make a request for a license.
I went to a Korean drama, no license … tried the trailer and nothing.
So it must be either only Chinese or only this channel.
I thought Viki finally understood its viewers and won’t let them move around elsewhere to look for trailer or the whole dramas.
Well, it was a very short moment of excitement.

Someone knows how to follow a channel that hasn´t already a CM? There are some channels that I want to follow but can´t see the option, only in channel with CM.

I decided to make a topic hopefully people will find it that way.

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:smiley: Thank you very much! :rose:

@jeslynl
I have a question. Since there are many reviews that aren’t really reviews, and we are reporting them … Is it possible to add a button to that pop up window after reporting a “fake” review like “Thank you for reporting, you don’t need to show me this message again”?
I was looking through reviews in one channel made it through 25 pages and my hand hurts because it doubles the clicking …
Please, we all know that asking for subs, for lifting restriction, and such are no reviews, so why make it so tedious. It’s not one of the most loved jobs either.

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Hello :relaxed:
Hmmm
How do I say it now best…I also don’t know if it is sooo important now, probably less… But it already annoys me now… Maybe it already has to do with the innovations of translating…
On the smartphone it is not bad, not on the playback side…

Screenshot_20200913_181747

But on the new page on the computer, where I finally wanted to find new dramas for me, Unfortunately, it no longer shows how far the translations are…
Only English is displayed [I checked 2 more languages]

Screenshot_20200913_181708

If you click on the episode it is of course Is it translated … But I don’t want to click on every episode to find out? Or did I miss something?

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I’ve been wondering the same thing.
At first I thought it had something to do with the selected language , but even if for example Deutch is selected, the percentages are still shown for English only.
image

I’m not sure if it belongs to this topic, but another thing I’ve noticed today is the selection of a font for the subtitles is not clear sometimes . At first I saw this:

image

Hence, I’ve tried seveal bullets to try what color is behind the bullet (replaying scenes to see the change in the font). Only after returning to the series later (I accidently clicked the editor instead of the subtitle appearance hence the page was refreshed), I could see this appearance. This way makes picking one a lot easier. :slight_smile:

image

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@gaby_heitmann_975 @sweethope

They are doing updates on the website this week: https://support.viki.com/hc/en-us/articles/360053906693-Scheduled-Maintenance-Sept-9-17-2020-

The day after tomorrow, it should be fine or you can pick an ep, pick your language, pick another language, pick back your language, refresh the page and pick ep from thumbnails in the video player, the language should be displayed correctly on all vids thumbnails of the website.

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Thanks! I’ve tried it, and this worked for me.

Thank you @piranna :blush:
I must also honestly say, I completely forgot about the updates :grin: or better says…
:face_with_monocle:Those who can read, have a clear advantage
:nerd_face: :sweat_smile:

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@jeslynl
Just encounter this problem at this channel
https://www.viki.com/tv/36044c-the-love-knot-his-excellencys-first-love

First it appears to be normal
Screenshot%20(633)

and while scrolling down 1-2 cm this happens
you just can’t read the synopsis
Screenshot%20(632)

That’s a first and until now, I didn’t see another channel having this issue.

It’s working okay for m.
“The Love Knot” expands to reveal remainder of synopsis when I click 'Read More".
Windows 8.1, Google Chrome, using laptop computer.

I’d like to add here that for shows which have really long cover pages and I scroll down them till the last spot, it takes time to go up again. If something could be done for the bar which has about, team and reviews could float over the screen even when going down could be a lot easier.

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Now the page shows also the team and the number of their contribution for segmenter and subtitler.

image

The history list is gone and the watch list continue is a complete disaster. I have to use pen and paper to track. It nearly ALWAYS sends me to the wrong episode. I watch VIKI a lot. I watch multiple shows and rewatch shows often. The tracking is just terrible. I am a seasoned software developer and I have never seen a more incompetent reworking of an interface. You need a new development team and at a minimum someone else making the decisions here. Just awful. I know how easy it would be to let people see the actual list of things they watch. I did that for a living for over a decade. Please fix this mess.

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@jeslynl after a month the problem is still there

Laptop, Win10, Firefox 81.0.2 64bit … update for Firefox running so there will be the next version soon.

Why did you address this to @piranna? She is not working for Viki either. Please contact Viki via Help Center or write a request, request might take a little longer as some other people here mentioned. So maybe try it here:

https://support.viki.com/hc/en-us/community/topics

Take care!

P.S. Be aware that on weekends Viki doesn’t reply now, since the office is closed on Saturday and Sunday.