Viki

Who makes celebrity pages?


#1

I am just curious as to who makes the pages of celebrities.
Some of them are just… well… kinda funny. :sweat_smile:
Some pictures are either too weird, or from over a decade ago. Not to mention that I once found two pages for the same celebrity :neutral_face::face_with_raised_eyebrow:

https://www.viki.com/celebrities/15151pr-woohyun

https://www.viki.com/celebrities/22330pr-nam-woohyun

why??? :roll_eyes::roll_eyes:


#2

Viki is.
Write a post like this at the Help Center it will probably been taken care of. As you might already know it can take a bit of time.
About the why? Celebrities probably do not sell licenses otherwise Viki might be more careful.


#3

A bit of time? This kind of requests take forever.
Eight months ago I made the following request:

Two Japanese actors, the leading men of the series Jin and Jin Final, have no info at all on their profiles. No picture either. Could you fix that?
Osawa Takao
https://www.viki.com/celebrities/11354pr-osawa-takao
Uchino Seiyo
https://www.viki.com/celebrities/10964pr-uchino-seiyo

A month later I got a very nice reply:

Thank you for writing us. I have escalated your request for information about Osawa Takao and Uchino Seiyo. These actors are related to the content “Jin” that we have on our site.
Once our content team receives this request, they will update the page accordingly.

So I started hoping. Another two months passed and last April my ticket was closed. I was appalled.
I made another ticket:

Why did you mark it as solved? There are still no picture of the two actors.

One month later I received another reply:

I will keep this ticket open. However, I am not the one who can fix the problem you mentioned. I will leave this ticket open for as long as it takes for the engineers to fix. Please note, the department that fixes the problem does not use help desk. I escalate the problem to them. Keeping the ticket open doesn’t affect the work to be done or expedite it.

I mean, don’t hold your breath.

BTW:


#4

Hi all,

Thanks for letting us know about these celebrity pages. I’ve passed this directly to a member of the team that manages these pages.

Best,
Camille
Viki Community Team