404 Something's gone wrong - the page doesn't exist - anyone else get's this message?

General Discussion
32

on the entity is too large sometimes if I refresh the page it will show it.
I am getting that same error message about not finding what I am looking for when I try to click on my collections!
Help Center is a bot and when I try to leave a message it keeps wanting me to drag a post??

33

I tried this and so far it has helped! Thanks!!

34

I suggest you guys don’t use google for Viki right now, I use Edge and it doesn’t give me the problem, I have this problem for almost 2 months when I try to search or click for more genres or contents.

I hope this helps and let me know if it still does not work, I think I have other alternatives.

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35

Thanks will try that. It keeps cutting me off in the middle of me watching a show.

36

I’m still getting this error and it’s even when I go to ‘Explore’ looking for new shows to watch. It won’t let me do anything most of the time, thankfully the shows I saved in tabs lets me view them without the error occurring. Even tried switching browsers and still getting the error. It won’t even let me into the Help Center to report the problem :frowning:

1 Like
37

Hi… as today, 29 July, this error is still and is worst… Any solutions given by Viki worked, I need to edit or review the episode, before giving a GO but had been so hard with this issue. I´ve tried clean caché and cookies, I logged off and logged in, I tried in Chrome, Opera, Firefox, Edge, and in 2 Pcs… Even, though I tried on my phone, and even there, the videos to watch any project don´t upload. Anyone from @vikicommunity could help?

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38

yep looks like viki AND roku is having a problem

39

updated yesterday, viki worked all night until earlier this morning, and now its not. anyone still having problems?? (watching via roku)

40

Go into your browser settings and clear all the cache, history, and cookies.

There is something in the old cache that takes the page to the wrong place. Removing the old stuff that is saved by your browser forces the browser to fetch new information. that is working for me. I have not seen that error again on Chrome.

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41

ok I will check it out

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42

EDIT: Finally, the issue is solved.

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43

On roku, I cannot access my collections so I don’t get error messages on my TV.
I do however have to switch from Google to Edge to app sometimes. Very annoying

1 Like
44

It’s a similar problem, so I thought I want add another topic and just write it here.

When I want to update my profile it gives me this:
image

And I’m not even adding ANY file. Just rearanging the objects I already have there.
Does anyone have a solution for this?

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45

I have the same problem.

46

@dimghro might be able to help you, ask.

1 Like
47

So far, I have not received this error on my profile page. Instead, I sometimes get logged out when I want to save changes. One solution might be to use incognito mode. Also, I don’t use the editor from the Viki profile, but an external one. I do what I need in it and then just put in the Viki editor and save. Be careful to always activate the check mark under the external editor before working on the profile. :grimacing: https://onlinehtmleditor.dev/

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48

I sometimes cannot see my collections. I now have a link on Edge as well as Google and will clear my browsing, cache when it I see a message. Sometimes you even have to clear cookies but sadly. I keeps happening occasionally. Viki suggested cleaning cache and cookies but that does not keep it from happening again.

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49

image
this keeps happening when I go on my collection’s

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50

This has been the case for me for a couple days, as well, and clearing cookies didn’t help this time.

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51

same iv done it three times and still that message

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