QC certificate problem

Hi, does any of you also have a problem with QC certificate request? I sent a lot of request to help center, and it’s been about 3 months and no one is answering me. Does anyone know any different way to contact viki?

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Hi, There is no QC badge but your profile does have QC on it. What are you expecting to receive?

Screenshot 2024-01-05 130728

What is a QC badge?

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I have QC bagde

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@agamariap_2004 You mean the paper certificate for your contributions. Usually it’s through the ticket filling and not sure why it takes so long since it’s a digital copy of the paper, they just fill out your name and the counts of subs and/or segs and the date.

Try to revive the ticket and see if within week you get some reply, let me know.
@brendas FYI

I filled the ticked many times but nobody is answering

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Is there any other way to contact viki?

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Try then here and copy paste the number (not the link) of the ticket you filed like #0005555
Click on New Post and make the headline something like:
QC certificate of Appreciation requested 3 months ago, ticket #0005555, no response.
And then describe your problem, sb will def get back to you.
But on weekends nobody will… be patient.

https://support.viki.com/hc/en-us/community/topics/115000556247

Good luck!

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I just got my certificate :heart_eyes:

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