QC certificate problem

[agamariap_2004]

Hi, does any of you also have a problem with QC certificate request? I sent a lot of request to help center, and it’s been about 3 months and no one is answering me. Does anyone know any different way to contact viki?

[porkypine]

Hi, There is no QC badge but your profile does have QC on it. What are you expecting to receive?

[agamariap_2004]

What is a QC badge?

[maria_lavendula_77]

What is a QC Certificate?

[agamariap_2004]

I have QC bagde

[simi11]

@agamariap_2004 You mean the paper certificate for your contributions. Usually it’s through the ticket filling and not sure why it takes so long since it’s a digital copy of the paper, they just fill out your name and the counts of subs and/or segs and the date.

QC Certificate

Thank You Viki for sending me the QC Certificate of Appreciation. It’s a beautiful design in pdf I have to yet to print! For those who wonder, it states your real name (perhaps you need to write it out when you request it via the help center), number of subtitles and segments and since when you are a viki member. It does not state what roles and other contributions you have done, signed by Viki staff, I love the hand writing alike fonts!! Since it’s in pdf file, the delivery is quite quickly :+…

Try to revive the ticket and see if within week you get some reply, let me know.
@brendas FYI

[agamariap_2004]

I filled the ticked many times but nobody is answering

[agamariap_2004]

Is there any other way to contact viki?

[simi11]

@agamariap_2004

Is there any other way to contact viki?

Try then here and copy paste the number (not the link) of the ticket you filed like #0005555
Click on New Post and make the headline something like:
QC certificate of Appreciation requested 3 months ago, ticket #0005555, no response.
And then describe your problem, sb will def get back to you.
But on weekends nobody will… be patient.

https://support.viki.com/hc/en-us/community/topics/115000556247

Good luck!

[agamariap_2004]

I just got my certificate

[cassandexo]

Hi!!! can you please guide me to also receive my QC certificate? Thanks!!

[agamariap_2004]

I sent a lot of requests to help center but they didn’t answer me for months, when I started this topic they finally answered to be honest

[latenight_inspos_801]

Hi! I also requested my QC certificate a long time ago and haven’t heard a response. Can someone guide me to how to get that certificate? I want to receive it as quick as possible… ;-;

[amnamina]

Same here! I’ve been waiting for my QC certificate for a while now.
Let’s see if we can get an update together!

[annabanana128]

I didn’t know this was a thing. This is the first time I’m hearing about it somehow. I thought we only got the mark on our profiles. What’s a QC certificate? Were we supposed to request something?

[mirjam_465]

@annabanana128

What’s a QC certificate?

What is a QC Certificate?

[annabanana128]

Oh, good to know! Thanks!