We’re happy to let you know that this issue has been resolved. You should now be able to access your inbox successfully. If you are still unable to, please clear your browser cache and cookies, then re-log in.
Thanks for being patient with us.
Dear community,
We are aware that some of you are having trouble accessing the Viki inbox on both desktop and mobile browsers.
Our team is looking into it right now. Stay tuned for more updates. Your patience is appreciated!
NOTE: To keep discussions here organized, we recommend browsing the forum for existing relevant threads if you are discussing issues that are not around this topic.
Hi, I have exactly the same problem since two days. Today will be my third day having this problem. I cannot read nor write any messages.
Hope the problem will be fixed soon. Fighting everyone!
Third day for me and I was never able to read my emails… I find it surprising that Viki is taking so long to resolve the issue. It is obvious related to the maintenance they did on the 8th and must be a coding issue… a little disappointing…
Oh gosh, at this point I fear it won’t happen until next week… knowing I got emails I cannot read is killing me lol: how can we be so addicted to reading everything almost in ‘real time’ these days, huh?