[Solved] Known issue: Error 400 or 404 on inbox

Contributing
25

I get an email when I get an email on Viki inbox, so I can still read it on my regular email.

1 Like
26

How did you do this? Maybe when the inbox will work again I can do the same :disappointed_relieved: it’s frustrating can’t read the message… :sob: I hope they will be able to fix this problem soon! :grin:

1 Like
27

I must have done it long time ago, and I honestly don’t remember how I set it up. I went to my profile and subscription section and I don’t see an option for it. Maybe Viki help center or someone else knows how to do it?

28

Unfortunately this option is in the inbox, so when it is working again you can activate email notification there.

3 Likes
29

I hope they fix this issue soon :sob:

1 Like
30

The option is available in the inbox. You just need to click on the gear wheel icon and then select the one with email.
image

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4 Likes
31

Actually, we cannot send messages either… which means we cannot ask for moderations and all! Really?

32

If you want to, you can write me a private message here and I will forward it to the person you want. That is if you trust me enough, I would make a group message, so it would appear in your inbox as well, is it an option?

If anyone else is interested, please use this topic for comments, I will write back to you in a PM and you can send me your text for the CM back sounds a bit complicated all in all it will be neater at the end.

3 Likes
35

3 posts were merged into an existing topic: Known issue: “Oh no! Something went wrong.” error message on Timed Comments moderation pages

39

That would be awesome: I would like to be the Italian Moderator for My Roommate is a Gumiho, my nick is crimac.
https://www.viki.com/users/crimac/overview
You do not need to show me your message. I totally trust you! Thanks!

40

That would be awesome: I would like to be the Italian Moderator for My Roommate is a Gumiho, my nick is crimac.
https://www.viki.com/users/crimac/overview
You do not need to show me your message. I totally trust you! Thanks!

42

Me too… I wanted ask a moderation, but I can’t :sob:

43

Thank you very much! I owe you one! I hope this will be fixed soon as I really would not want to bother you or anyone else. I appreciate you, thanks again

1 Like
44

Write that comment under this topic, if I find the time before I go to bed I will do it myself, if not maybe our other helper will do so. Or tomorrow morning in a few hours. It’s an offer, you can use it or not, and remember I can’t promise you will get the “job”. Okay?

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45

Thank you, I didn’t notice your option! I asked my friend to do it! Thank you, you are very nice!

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46

Guys, it’s still not working for me. For some of you the system works, how is that? I use chrome on a Mac with BigSur as OS. Maybe this will help the programmers? What about you all?

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47

I don’t know what’s the reason for this, but I am also with Chrome and I’ve tried with microsoft edge and it still doesn’t work. And I use a regular PC.

48

I solved it this way. I am in the USA, right? Well, it does not work for me [REDACTED]. When I tried with Italy, it worked too. I tried Italy because others over there could access their emails (it may work with other countries, I am not sure). Not sure this will help! Let me know! @nekofaetigar

49

@crimac
I will try, thanks.

50

Not sure for you guys but I could access my inbox again now.

1 Like