The info is given in the new layout:
I assume they didn’t want an answer by leaving and if leaving was a mistake, they’d send you again a new message.
Well I know it’s kind of a German trait (to go directly to the bottom of things - it can be a little too direct for others but I just don’t like beating around the bush), but I sent a message back, and we will see. In case I don’t get an answer I will assume this volunteer is on a spring to collect moderator jobs, but as others mentioned, I am in some points optimist, so as long as … I will think it was a “mistake”.
2 Likes
A brief digression, sorry:
I read some opinions on Quora (credits to authors):
“Is it true that all Germans are direct?”
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“No. But generally we will be more direct than others in comparison. We do have the tendency to not praise anything, a nod is as much appreciation you will get for good work done.
If there is a mistake or a flaw, we will often call it out, not to shame anyone, but to root out the source of this. As it happens we might conclude that the flaw is actually a person, so that will come off as insulting.” -
“No. People are different here as everywhere in the world.
Nevertheless, our social behaviour and culture is western and not asian, so we communicate in a direct, strict and honest manner […]”
Apparently (a generality, each one is different of course):
Credits: I’ve noticed that the French, debate, protest…
For French people, the “trait” (a generality, each one is different of course): debate.
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“Debate and confrontation are welcomed, as they help two opposing parties to express their respective opinion and possibly reach a point where they can agree to disagree and still respect each other. This is probably one of the reasons why the French rank number one in Europe when it comes to expressing discontent.”
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“We debate vehemently in order to test proof our arguments. We don’t debate to prove to others we are right. We debate to prove to ourselves that our ideas can survive the debate. We don’t educate others, we educate ourselves.
Of course, we pretend we are trying to convince others. That’s necessary for the debate to be fruitful. But we want the other part to have strong arguments. Otherwise, it is useless.
Note that we know that the debate doesn’t prove anything. Convincing the other part doesn’t prove you right, and not convincing doesn’t prove you wrong. But both enrich and strengthen your knowledge and understanding of the subject.
What we dislike the most? Debating with someone who have the same ideas as ours. What’s the point? This is boring. We like virulent debates with people who have very different points of view. We don’t want to convince them. We want to convince ourselves. Of course, we prefer to convince ourselves that we were right. But if we eventually convince ourselves that we were wrong, at least on some aspects, we are not losing anything. In this kind of debate, there is no loser. Everybody win.” -
“Cartesian logic and the Socratic method. They involve looking at things from different angles. The French love reasoning, argumentation, logic and discussion. The purpose is to learn more about the world by developing a spirit of inquiry.
I was raised in an English-speaking family and attended an international school run by the Government of France. It gave me an interesting view of the world. The French love to debate and the English take pride in their efficiency. The two are not incompatible in one brain! You just have to gauge the way your interlocutor thinks to ensure you understand each other.”
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To come back to the new layout:
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hearts given to volunteers: can’t give them anymore at the end of an episode, moved to team tab and viewers don’t go in the team tab. A lot of recent complete shows have very very very few hearts.
Suggestion: put back “give hearts” at the end of each episode, except for the last ep: fine with the review stars option. -
the exact Broadcast Period: we only have the year of broadcast.
Suggestion: keep the year like it is and put in addition the exact broadcast period (full date) somewhere so volunteers know since when exactly it is on Viki / when it will be here and when it will end. -
the language for reviews: we can’t pick the language anymore, so we have to go through all reviews in all languages to be able to as a viewer: if I want to read a review in my language to pick this show to watch (I can’t read or understand Italian, Arabic, German…) / as a moderator : to moderate and flag => not convenient.
If I can’t look for a review in my language, the review section is only to give reviews, but not to read reviews and decide.
Suggestion: put the languages selection back for reviews -
accent is given to the CM when we enter a page of a channel looking for a CM: good.
The “i” for information: nothing happens when we click on it.
Suggestion: hover the mouse over “i” and people read directly an explanation about what a CM is.
The text disappears when we hover the mouse somewhere else on the screen.
- comparing accent given to CM recruit / other volunteers recruit (subbers, segmenters, mods).
I find it’s not shown enough on the main page, we got to go on “sub team” then “join the community”
Suggestion: when the CM is picked, instead of the box “This show is looking for a CM”, update it with " Volunteer to subtitle shows! Join community". Show it there and on the sub team tab (2x).
- Unlicensed info: good.
Suggestion: hover the mouse over an “i” icon to explain the term “unlicensed”. Will it be available? Do viewers have to do something? What is it?
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the number of followers: unknown now. How do we know it’s popular?
Suggestion: put this info back? -
the bell icon: what is it?
Suggestion: hover the mouse over the bell, explain what this bell is. -
the zoom ratio: really big for me.
100 % zoom appears almost the same as 50 % zoom.
The page is divided in 2: 50 % the Viki image on top (what we see when we enter), 50 % the info at the bottom (what we see when we scroll down).
The Viki image on top I think takes too much place, that is why I have to scroll down on each page even when the zoom is 25%.
100 % zoom on laptop screen (see screen below):
I only see this screen before 1st scroll down, that is to say the Viki image only and not the info I expected to see.
25 % zoom (see screen below):
I still only see this screen before 1st scroll down, that is to say the Viki image + a little of the info I expected to see.
The image is only important to see once.
For the episodes tab, the most important tab for a viewer: we are unable with 100 % zoom to reach an episode without having to scroll down.
Suggestion: review the zoom ratio.
Maybe reduce the Viki image on top and put the range of tabs “About, Subtitle Team…” higher on the screen.
On the episode tab, put the link of episodes higher on the screen, so when we go on this tab, we can still click on them without scrolling down.
Navigating between 1 show page, the explore page of shows and profile pages: can’t use the same zoom % because of above, not convenient if we have to change zoom % to navigate.
Zoom 25 % explore page (compare with the 25% screen above and this screen):
3 Likes
How do I see the number of followers for a drama?
1 Like
it looks really pretty tho 
haven’t got it yet
Hmm … So the Dutch are emotionally unexpressive, yet confrontational? I think I’d argue with that … Either way there are also regional differences within the country.
It’s interesting though that Sweden is in the same part as Korea and Japan. Would that mean Finland belongs there too? 
It’s not written anymore. Let’s suggest to have it back.
Viewers sometimes need this info to decide to watch or no, after reading reviews.
2 Likes
Good evening all,
as some may know, I like working on cover pages designs, and although I’m liking your new channel design, cover pages will probably tend to disappear, as they’re super duper long, and don’t quite fit with everything you’ve worked on.
What I’m suggesting is, (if we can’t put pages on a new tab: because that’s obviously the best idea), instead of having a long vertical editor to create pages, having a horizontal one which would match your design better and not force everyone to go all the way down.
The grey rectangle would represent a coverpage on a drama.
What do you think?
5 Likes
I think that a better idea - instead of putting it in its own tab which nobody would click - would be to split the cover page into two. The part about the drama and the characters belongs to the main page (no problem if one has to scroll a bit, at any rates mobile phones like vertical things better than horizontal ones)
and the part about the team belongs to the team page.
And - my personal opinion - let’s get rid of the completely useless “thank you cards”.
The New Page Design appeared a few days ago. (computer, chrome)
It’s great to be able to see all team members. I think by separating items underneath different headers, the page looks more calm, which I like. (I do agree with piranna that the font is a bit large and the first time it appeared I felt like I had to move a bit further away from the screen because of it. I also tried zooming the page.).
A few things I’ve noticed:
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The header ‘About’ sometimes disappears. -> After refreshing the page it reappears.
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If you’re looking at the page showing episodes or team members and refresh the page -> it doesn’t just refresh the current page, it opens the ‘About’ page.
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The old page showed the percentages for two languages (when looking at the list of episodes). I could see the percentages in Dutch, and if there weren’t Dutch translations yet, then it showed the percentages in English. Now, it seems to only show the English subtitles. I haven’t figured out how to see the percentages of the Dutch subtitles yet. Does anyone know how to show the numbers for another language?
I do see a language picker at the bottom of the page, but Dutch isn’t in the list to be chosen. -
Also I’d rather use my keyboard than clicking or scrolling. Does anyone know if it is possible to use a shortkey, or going to be a shortkey to tab between the headers?
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The original language in the show or the country where it originated from doesn’t always show anymore.
I also got a new layout for the channel page, we can see it’s an improvment but one thing we lost in the new layout, in the reviews and comments section, we can’t no more choose the language of the comments we want. Exemple in the past layout, if you speak spanish you could choose to see all the spanish comments only and now you still can see all the comments and reviews but you can’t choose the language you want.
Does anyone know if it’s possible to get back to the old layout ? I didn’t find any article or in the forum, speaking about that. Thanks.
Last week I got this new design, too. But I could switch back, fortunately. But today I got it back and I can’t switch back anymore.
First, I can’t follow a fan channel, there’s no bell to click on. I can only follow licensed shows.
Second, I can’t apply for the CM position for a fan channel anymore. I can only apply, if this drama is licensed for my region. I got curious, because someone mentioned, that we have to fill out a form, so I clicked on a fan channel, but can’t apply. On the one hand I can understand, that Viki only wants applications from those, who have access to the drama. But on the other hand, the licenses come often very late, so because you can’t follow a fan channel anymore, you have to watch the Coming Soon section closely, welcome to those crazy rat races for any team position. Especially for those regions, where people are asleep, while Viki adds a show to the Coming Soon section. Usually you can apply for the CM position a long time before the drama gets the license. So Viki prohibits this now.
Third, I miss the coverpages on the main page and I want to see the episodes and not all those clips and previews on the main page.
6 Likes
Have you tried to clear cache? People on the old version can continue to ask for CM positions on fan channels, but not people on the new version.
Yes, I cleared cache, logged out and in, changed my language from German to English and back, but I’m still stuck on the new design and I can’t apply. Actually I don’t want to apply right now, I just tried it out, because I got curious about the form. 
And now I can’t even take a look on the fan channels, everytime I try I get an error message “sorry, something went wrong”.
3 Likes
I guess the new channel page has been officially released to everyone.
Is it just me or only episode videos are viewable?
I can’t see any trailers or clips for any channel.
By the way, I am using Android smartphone.
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The clips and trailers are in the main page, below the synopsis. But true with android smartphone I can’t see them using chrome.
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(Idk whether the disappearance of the first tab is normal or no on mobile phone.)
On mobile version of the website you can’t see them. If you click on computer version on mobile phone, you have them on first tab.
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With the new page I can’t see in the list of episode if the episode that I want is with french subtitle or not, anybody has an answer ?
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Sadly, you cannot, or at least the same goes for me. Even when my language is set to Chinese and all episodes are 100% completed in Chinese subtitles, it only shows the language as English on the big episode page making it significantly harder to see how many of the episodes are completed whereas in the old page I could sometimes see it. You have to actually go into the episode itself to see the percentage done which is slightly annoying. I, too, want to know if this is a problem others are facing.
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So for all langages is the same ? there are no solution ? It’s strange because for the trailer, I see if there are french subtitle, why it’snot the same for the episode ?