[Closed] Reset the language selection icon for the site as before or include Other languages in the languages of the icon Choose your language

I know I am for sure waiting!

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Hey all! I am with all of you.

https://i.postimg.cc/Jh326W5L/Why-blue-2.png
Come on, Rakuten Viki. Whatever happened to ‘over 200 languages’? Just over a week ago, you were still touting this figure. I often wondered, why would Viki continue to claim such a figure as a fact? If we browse through the completed drama projects, we can hardly find any drama that offers such a figure (or even close to it) of language translation. No matter. Whatever is offered is good enough. But, with only ten now, what a far cry! Please rethink the change in your policy, if that was the reason for the change. If it wasn’t, please clarify the discrepancy. Please, update us, your invaluable community of volunteers.

While you count on volunteers to make Viki a viable, let alone profitable, platform for ‘entertainment without barriers’, volunteers count on you to uphold your corporate vision and continue to make ‘entertainment without barriers’ the way it is meant to be.

We do appreciate Rakuten Viki, all that it stands for and all that it offers. Please keep on pushing the envelope of ‘entertainment without barriers’. Thank you.

https://support.viki.com/hc/en-us/articles/201897080-How-does-Viki-break-down-language-and-cultural-barriers-
Credit: Rakuten Viki official article of 12 days ago.

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Will VIKI bring back the All Languages option?
Everything is so quiet lately…
Waiting to hear good news SOON :smiling_imp:

Hang in there other languages VIKIERS! :wink:
FIGHTING!

https://media.giphy.com/media/10XOyCb09KyjLy/giphy.gif

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Other languages Vikier here: In a previous post I said that if my language is not available and I need to refresh my page, the default language becomes English again. Well, also when I need to log in again on Viki this happens. I am a OL subber on this site, so this is very inconvenient. Hope to see all languages back soon.

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VIKI, PLEASE CONSIDER THIS MATTER.
It’s not affecting a few, it is definitely affecting MORE LANGUAGES

Sigh… Hope you give a solution to those more that 10 languages soon. :rage:

https://media1.tenor.com/images/b2874241f0a81ddeab11bd7fec25a9a2/tenor.gif?itemid=9048196

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Do you also have the Shreck cat? That always works. My son used to do that and although I knew what it was, I still couldn’t help melting.

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VIKI PLEASE!!!
We need an answer about the most loved “all language” option we used to have :disappointed:

This one @irmar :smiley:
https://pa1.narvii.com/6802/655d4368d84a5d84cd66503f2b5b306095348e8b_hq.gif

SIGH… We are this sad about the abrupt change :frowning:
https://media0.giphy.com/media/qA9BnxUPmgWgU/giphy.gif

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I made a request on Viki ideas. For support, please comment and upvote. Hopefully it will help.

https://support.viki.com/hc/en-us/community/posts/360028708733-Make-the-Choose-your-language-button-at-the-bottom-of-Viki-s-main-page-available-for-all-languages-like-before-

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@oriya
Thank you for the post!

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And nothing :frowning:
VIKI, have you REALLY considered reducing the languages to 10 as a valid option???
COME ON! There are MORE LANGUAGES OUT THERE!
Ok, we understand it’s impossible to have all languages, but 10?
I’m sure we all know what languages are commonly seen around. There are around 40 languages being subbed from those 200 languages.
**AT LEAST bring the option back for those 40 regular vikiers who were happy back then and they’re quite desperate and disappointed now :rolling_eyes:

SIGH…
https://media0.giphy.com/media/Hwq45iwTIUBGw/giphy.gif

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@camiille, is there any update on this issue? Any at all?

I can’t stress enough how important we feel this is.

If the programmers are aiming to simplify the site because of frequent technical difficulties, may I suggest they remove completely Volunteer Finder. I can’t think of a single time I personally had any use of it, and from what I read, I’m not the only one.

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Volunteer Finder was one of the best things for the Arabic community on Viki. That was because we have a list of the top 20 contributors of a particular language each week. We could easily find new active volunteers to recruit. However, once the list disappeared, the volunteer finder became useless.

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That list on it’s own was good enough for my language :slight_smile:

If they expanded it to top 50 it would’ve been good enough even for the languages with a big subtitling community.

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Volunteers of different languages can answer this survey made by Viki (Qc newletters of March 2019) so Viki can know the recurrent languages used on their website:
https://docs.google.com/forms/d/e/1FAIpQLSe7Xol6GkC7A74OIKAtO4pnQHYTZ7Ynyd_VRX3BJGCAwFu8fw/viewform?usp=send_form

It would be more useful to make a survey for viewers who want the website back in their language and that can’t anymore. Volunteers are not that many.

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At least they did something to consider our opinion.
Let’s spread the survey so that many suffering can get their preferred language back at least

I’ve filled in the survey by the way :slight_smile:

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Thank you for posting the link. I filled in the survey.

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In what way this survey means they consider our opinion? They didn’t ask for it anywhere. Just our main language and main role. Do you think they made the survey in order to bring back the languages? It would be awesome but I don’t believe it has anything to do with it.

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https://docs.google.com/forms/d/e/1FAIpQLSe7Xol6GkC7A74OIKAtO4pnQHYTZ7Ynyd_VRX3BJGCAwFu8fw/viewform?usp=send_form

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I just got this reply from viki staff
Hello cgwm808,

Thanks for contacting Viki Community Support. I sincerely apologize for the delayed response. We’ve been receiving an abnormally high volume of help requests, along with changes to our support staff, which has caused delays in our response time.

I’m sorry to read that you’ve been having these issues with Viki. If you’re still experiencing these issues, please let me know, and I’d be glad to look into it for you.

Thank you,
Jeslyn

Obviously the issue seems to have been swept under the carpet. For example , the inability of all the languages to upload a cover page has not been addressed – On a new channel, only ten different languages can upload a cover page.

And viki told me today they are closing the ticket which was opened when I first complained several months ago.

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This is just the default response they send. I got the same message multiple of times.

Once, I send them a message saying that an episode which was fully translated appears as 99% in Arabic (I check all parts and the Bulk Translation. English sub is 100% only Arabic is stuck at 99%). They just replied that they they are not fixing the issue and closed the ticket.

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