I absolutely agree with you, not every community faces the same issues, and what might benefit one might be a huge disadvantage to another one.
In my community there are some wonderful moderators who are willing to go the extra mile to help you, but there are also those who are hoarders and they have their set teams, meaning almost every project you see the same people and they never give others a chance. There is a certain moderator,I won’t mention a name, but they have like 10 unfinished projects and there’s a mix of long and short dramas, but point is they are all unfinished. I was watching one of the dramas they are a mod for and I saw that the subs for our language were nowhere near being completed so I checked the team to see who was the moderator and I saw who it was and went to their profile and that’s when I saw that they had a long list of unfinished projects so I was bored enough to check all the projects and I discovered that for I think a drama with 70 episodes there were only around 14 translators for my language. That’s only part of the issue tho, the biggest issue is that from that team only one person had 4,000 subs the rest has 1k or 2k. But now guess how many the moderator had? Almost 20k. For another project it was the same issue, it was 80+ episodes and the team only had 10 people, they had few subs while the moderator had 30k+ subs. And the same story repeated for almost every project where they were that language moderator.
I saw that said moderator has various unfinished projects so I messaged the channel manager from a project that really interested me and that had been sitting there without subs for that language for a while. The reason I had to message the CM was because the moderator never answered my message. Now mind you, I am fairly new and I am still learning, so my message was asking the CM if I could be co-moderator to you know help the moderator while also gaining experience and learning. Well the CM answered me that the moderator did not want to have a co-moderator and that they thought it was because even though the show had around 70+ episodes they could take their time since it’s not a show that’s currently airing.
Now my issue with that is that yes while there is not as much of a hurry because it’s not airing does that excuse a moderator to have a series sitting there unfinished just because there is no hurry? All projects should have a deadline and not just have them sitting there because you keep hoarding projects and leaving some of them sitting there without subs. Even though its not airing it does not mean that people are not watching it. If you take the responsibility over a channel then you need to get it moving and completed as fast as its possible. Like one of my favorite moderators says, when we accept a responsibility then we must fulfil it.
A lot of moderators like that have 500,000 and when they apply to Mod positions obviously it goes to them because they have “experience” but the reality is that when you really check they have a long list of unfinished projects and that’s very unfair to other moderators.
So that’s why I partially agree with the new decision. On the other hand there’s the quality issue of subs. 3k subs are not enough for someone to be a moderator and know how a team should work. I personally first started doing subs, after I felt comfortable subtitling I moved to editing and now that I am getting the hang of editing I plan on working as a channel mod, preferably as a co-mod to gain experience.
Viki should seriously have a team to answer tickets, there are so many inactive CM’s and language moderators with unfinished shows/series/movies and those projects are just sitting there.