We are releasing an improved contribution count system on Viki on June 28, 2021 PDT.
Over the years, we have gotten reports about (1) discrepancies of contribution counts on various volunteer pages where counts are displayed, as well as (2) inaccurate counts on volunteers’ contributions progress bar, sometimes (3) affecting QC status renewal. (NOTE: The various contribution count issues affect some, not all, volunteers.)
There are a lot of features that the team has planned for the community. In engineering stack terms, many of these features will be built upon the contribution count system. Hence, it is essential that this piece of foundation is accurate and reliable. This is why we are working on this now.
Improving the contribution count system has been an incredibly big project that has spanned over a year and a half. The causes behind the problems mentioned above turned out to be extremely complex and the team had invested a significant amount of time untangling this yarn.
Most of the changes are happening on the backend only: The current contribution system will be migrated to a new system and the community’s contributions count will be accurately tabulated.
This switch to the reliable new system will inevitably cause some changes on the community pages. We explain these changes in detail below:
(1) Changes to Recent Contributions page
Today, the Recent Contributions page logs and displays up to 34 pages (of 15 contributions per page) of a volunteer’s most recent contributions (subtitles and/or segments).
On June 28, 2021, these recent contributions will be archived into a snapshot, displayed in the form of a new “Archived Contributions” page. Volunteers can still access and browse their archived contributions on this new page via a link on Recent Contributions (See screenshots below). This link will also be accessible to other volunteers and will be available for 6 months, until December 28, 2021.
This is to continue facilitating volunteers in recruitment despite the changes that must be done - we understand that Channel Managers and language moderators will need to assess an applicant’s past contributions before accepting them into their team. Contributions on and after June 28, 2021 will continue to be logged and displayed regularly on Recent Contributions.
Today, volunteers will start seeing this notification on their Recent Contributions page about the upcoming changes:
View of the Recent Contributions module on your profile page before migration
View of the Recent Contributions page before migration
View of the Recent Contributions module on Viki dashboard before migration
Upon and after the release of the improved contribution count system, volunteers can access the contributions made before June 28, 2021 by clicking “View archived contributions”. Once again, contributions made after the migration will continue to be logged and displayed regularly on Recent Contributions:
View of the Recent Contributions module on your profile page after migration
View of the Archived Contributions page
View of the Recent Contributions module on your Viki dashboard after migration
(2) Other changes on the backend
|Total segment count of volunteers is inconsistent across the various pages where counts are displayed (incl. profile page, Project Finder and contribute.viki.com).||Total segment count of volunteers is consistent across the various pages where counts are displayed (incl. profile page, Project Finder and contribute.viki.com)|
|Discrepancy exists between total contribution count vs. sum of contribution counts across all channels.||Discrepancy between total contribution count vs. sum of contribution counts across all channels will continue to exist, but moving forward, the value of change in contribution count on channels will reflect accordingly on volunteer’s total contribution count.
In short: There no longer exists a scenario where the contribution count on a channel has changed but the volunteer’s total contribution count is not updated.
|Contribution count changes via moderation by staff (incl. deletion of contributions) does not impact ranking of volunteers on the leaderboard.||Contribution count changes via moderation by staff (incl. deletion of contributions) will be taken into account when computing ranking of volunteers on the leaderboard.
Leaderboard rankings of previous months will not change. This will only take effect starting July.
We want to mention again that these improvements (new contribution count system) will not retroactively affect volunteers’ current contribution count, QC tier, badges, or ranking on the leaderboard.
For example, if a volunteer unlocked the 10,000 subtitles badge yesterday, the badge will remain even after June 28, 2021. Similarly, if a volunteer reaches the Gold QC status today, they will not be pushed back down to QC or QC trainee status on June 28, 2021.
Please expect some downtime of volunteer tools during system migration:
Downtime: June 28, 2021 00:00 hrs - 03:00 hrs PDT
Tools affected: Subtitle Editor, Segment Timer, Manage Video page, Project Finder, Bulk Translation
After the downtime, the new contribution count system will be in place and recent contributions made before 28 Jun will be archived into the new snapshot page.
With this new and improved contribution count system, our foundation is now sturdy and reliable. We can look ahead for more exciting things. The community’s support and trust are greatly appreciated by everyone in the Viki Community Team.