Those new rules are messing our contribution. I also don’t understand because I have one dramas where I’m moderator. This drama get his license on Viki but it’s still not airing. It’s been more than a year that the drama is here like the wind and I understand that it’s not on air because the airing date it’s not announce in China. But this show block my number of moderator roles. Viki was saying that the moderator role starts when episodes are online, but there are any ! I’m fed up of those nonsense things happening because of those new rules. Viki, please fix those issues ! Don’t be surprised that some dramas will have no moderator in some languages because we are not so many and we are blocked for useless reasons.
5 Likes
I was a Co-Moderator of a Kdrama to guide a new Moderator 6 years ago… when the system now changed and it shows my Mod roles on dashboard I just found out. I contacted the CM which is not active as I have never received an reply. Upon that I filed a ticket on May 31st, since then Viki has not made any approach to remove me… just sitting duck!
I posted a comment to read my ticket in the community help center since Viki staff seems to frequent more often there… I received an reply that they will take care of it…
@vikicommunity @giant_sean, @amm11, @amyk It’s been 1 month and 1 week since I requested the removal of my co-mod position, it cannot be that difficult, or is it? I feel utterly ignored!
The main German Mod of Gye Baek is not even able to access the drama since it’s geo locked, not available in her country. - This is my last resort to receive a resolution! Thank you 
Also I’m Mod of a Chinese drama that has not been released since over 12 months yet it has taken a placeholder… this is somehow illdone since there are no episodes, yet the position is used!!! This needs to be also solved differently!
6 Likes
Thank you for thinking of me. 
Unfortunately, I can’t and won’t take on new channels until Viki acts or reacts, and fixes the glitches or problems encountered thus far. Like many here, I’ve sent a request for help (regarding the New Mod rules, via a ticket) on May 17, 2022 and am still waiting for something to be done, or at least an acknowledgement that something will be done. Nothing so far. 
As for channels that lost their licenses and were taken down, some of those channels taken down also took down the contributions of volunteers. In this, I feel for all of you who’ve been affected, like I was. I’ve had that happen to several of my completed projects (since several years ago! I know I was not the only one affected too). I believe it was during the Great Deletion. I’ve informed Viki but heard nothing back. So I just shrugged it off as another glitch or problem waiting to be fixed.
Frustrated? Of course.
Unfair? Certainly.
What else can volunteers do? I don’t really know.
Rant here? Perhaps. Better yet, open a ticket for help.
But as can be seen, the effectiveness of ranting and opening a ticket is near zero.
Oh well, wait I will. We have to anyway. 
@vikicommunity Hear ye, hear ye! Hear ye?
7 Likes
REMOVE ONESELF OPTION
Wouldn’t it be much faster to have an automatic ‘remove oneself’ option as a subtitler, segmenter, moderator and editor from a project?
It would be less time consuming for the viki staff and for us too!
I am sure this issue of removing members from a team when the manager is not active will be solved.
And of course, when someone opts to leave an automatic message is generated and sent to the manager of the channel explaining the reason why that person is opting to leave the team.
I do hope that option is offered somehow. 
6 Likes
Yes, for sure. I suggested it almost immediately after they implemented the new rule for the Moderators, seeing how a lot of my unfinished projects were very old and the CMs were unavailable.
6 Likes
I don’t like that. It’s an easy way out of responsibility. Don’t think everyone is like you, a responsible person; think of all those subbers who say “yes, yes, okay, I’ll be there” and then never appear, and don’t even write to say they cannot.
It should be visible to all that they have requested/accepted to be on a team and then they have made ZERO subs.
Or the lazy editors/moderators, who have like only 100 subs for a finished drama.
Yes, if they remove themselves from the project having done more than zero contributions, whatever contribution they made, even 2-3 subs, will still be visible, the project will be there on their page, and they will look like abusers. But it’s not the same thing. And if they have zero contributions and remove themselves, then the page will be squeaky clean, no project thumbnail, nothing to show of their wrongdoing. Nobody will know.
Once, at the end of a project, I used to remove subbers who hadn’t been active, or did less than 50 subs (for a 16-episode k-drama that’s less than one part!) without writing to the mod to say that for some reason they cannot participate after all. But now I don’t do that anymore. I take them out of the credits, out of the cover page, but I leave them on the team, for all the world to see on their project page that they are not to be trusted and asked in a project again.
With your button, once my project starts, my editor receives an offer for another project that she likes more, so she dumps mine to free a slot and jumps to the other one. Hey, no, girl, you’re not going to do this!
Like getting a divorce by saying three times a magic formula, and without paying for the kids’ upbringing.
Yes, in some cases the person might have a serious reason, health or otherwise, so one shouldn’t judge by what s/he did on one project or two or three. But you can obviously see when this becomes a pattern!
On the other hand, inactive CMs are indeed a problem, so Viki should be much more proactive and prompt to look at requests and do the job of mod removal/CM substitution when needed. If you pester them a lot, they will, but nowadays they can be very slow.
3 Likes
She’s not obligated to stick around for the whole project. You’d at least know the person’s true colors. They could still abandon volunteering for the project, without switching. Seems better that they enjoy volunteering than not.
That’s a dream. I’m sure viki’s wait time is worse than ever. At least with voluntary resignation, there is a better accuracy of who is actually on the team. Also, I think automatic removal from the team, after a few months of inactivity and the project isn’t 90%+ in the relevant language seems fair.
1 Like
It is fair, but, again, if all wrongdoings are erased from view, one cannot see that the person leaves projects undone by just looking at their profile. Remember that Vietnamese mod who took ALL the dramas, and only did the first episode of each, like a compulsive Casanova?
Of course you can just see a project and the number of subs without the role, and you might guess what’s happened. But if it’s zero subs, I think the project thumbnail and title won’t show at all. So the profile page is squeaky clean!
Not to mention projects which are left half-done because of the English team not finding an editor or something like that, and it’s not the fault of the language moderators at all. Why should they automatically be removed? Maybe slowly-slowly a person will be found and everyone will be able to advance.
(This happened to us with Tree With Deep Roots. We were desperately searching for a Translation Editor, but we only found one after almost a year. She’s one of the very best in sageuks, but she’s extremely busy with other projects, so she made it clear since the beginning that she will have a slow pace. Therefore we haven’t even messaged the other languages to start, waiting that at least half of the drama is edited before doing so, otherwise they would catch up too quickly and then be impatient.)
1 Like
It’s not fair at all, a way too one-size-fits-all solution. The subber might be in a coma for all we know.
If there are 0 subs because they didn’t do anything, then the thumbnail and title won’t show at all after they have been removed. If there are 0 subs because their subs were deleted, then it shows as a project where they have no role and made 0 subs.
1 Like
Yes, that’s exactly what I said. That if they are removed from the team, there will be no trace of their bad behaviour. And that’s why I don’t remove them.
1 Like
Yes, but what I’m saying is that there is a difference in the way it shows when their subs have been deleted. So anyone who ever made as much as 1 sub/segment will forever have the show in their list, whether they are still in the team or not.
I have almost the same problem, I had finished the project. He’s not even available on viki anymore.
I’ve done everything, it appears and disappears in my slot, it’s like a ghost!
This bothers me because at the same time, when they try to add me as a moderator, they can’t, and after an hour has passed, and they try to add me again, then they succeed!
I’ve already sent a message to viki asking them to see what’s going on and they say they’ll fix it, but so far they haven’t done anything! They ignore the problem.
2 Likes
Their wrongdoings shouldn’t be erased. On the profile next to the previous role it should show: removed by mod/CM, removed due to inactivity, or removed due to abuse (temporary stop measure before they’re banned). There should be a tally of number of projects a user has resigned or has been removed for efficiency.
A comatose person’s worry shouldn’t be being removed from a voluntary position. They can always be added back.
1 Like
And what if they were removed wrongfully?
It certainly shows disrespect to remove them without at least some attempt to let them explain.
1 Like
Currently, a subber or mod can be removed wrongfully. They’d have to take it up with the staff or CM either way.
The subber can be removed by a mod and the mod by the CM. Both can be unfair.
And this certainly goes against community guidelines.
1 Like
mirjam_465
And this certainly goes against community guidelines.
Whoever is in charge of these added Community Guidelines they are clueless, and the CEO/Owners need to pay attention to all this new rules and guidelines, and see what LAWS they are breaking since some of them are unconstitutional, and in my opinion they are bias.
Some of these guidelines/rules/ only benefit a group of people that love to stay in control of everything that goes on in here. From the get go; who doesn’t know that’s going on in here? The fact that nothing hasn’t changed much proves the control some exercise in here, and that is why all this rules are so contradicting and conflicting to many that are trying so hard to do their volunteer work in harmony and fairly for all alike.
It’s a mess. I can believe I’m writing ONCE AGAIN a post about volunteers who exceed the moderation slot! There is a person on PT Community with over 6 projects at the same time, 2-3 CMs and is the editor for over 5 dramas (the editor in these channels are literally Moderators. They act all alone!!!)
I’m done being considerate and just watch this thing happen over and over and over again! Every new channel this volunteer get a role in it (Most in charge of PT language - Moderation).
I completely understand that a volunteer can be a subber and an editor at many channels; this person just needs to conciliate everything! - But using the All Language Moderator position to archieve your own goal of being in a channel, and most of the time just want the number and forget about the drama/movie???
What kind of volunteer is that?
I’m not someone who always complain about what people do, I mind my own business. But this time, it’s getting a sick game and I’m not cool seeing this. (Taking the opportunity of someone who can really do better or equal to this person.) - The same goes to the CM thing!!!
I hope to receive at least a private message asking the details or something like that.
I won’t be bothering anyone with this anymore; I’ll be just ignoring it and try not to be part of this 
It gives me bad feelings.
Thank you for reading, at least.
Maga🌸
2 Likes
Are those projects with pre-subs in Portuguese, or did they come without? I think the restriction for moderation is “obsolete” with the pre-subs. With that I don’t mean, that we shouldn’t try to keep an eye on fair distribution and trying to avoid appointing the same person on more than five “unfinished” shows, which in the case of pre-subs would mean, they have to be fully edited. But here comes the problem for CMs, I don’t know Portuguese plus I do not keep track, which show comes with pre-subs for Portuguese. So it’s really hard to detect if a show was fully edited.
3 Likes
That’s the point!
With this stupid pre-sub thing, every PT moderator can get away with it and have more than 5 projects on going!!! This person has this situation plus a project that needs to be subtitled, and also has CM!!!
How is that even fair? This means a person can have 10 pre-subbed projects, edit it without worrying about time and it doesn’t even count as - 1 slot. I’m pretty done with it.
I, with all due respect, don’t care about 100k-500k subs, but this is being a very decisive point when choosing your moderator.
Anyway… now, VIKI will solve it by your own. I won’t be playing this unfair game.
I’m very disappointed, very disappointed!
4 Likes