The New Channel Page
As a reminder, the new channel page is gradually being released to all users. For users with the new page design:
• The Channel Manager application has been updated!
• Recently, there was an issue where the channel team tab was not displaying usernames, but names instead. Oops, sorry about that! This has been fixed.
• Coming Soon: A quick-access subber tool link for volunteers is in the works. Hovering over an episode will display a pencil and scissors icon for easier access to the subtitle editor or segment timer. Expected release is August 31st.
You can continue to share your thoughts on the new channel page with us via the “Give feedback” link, available in the right-hand corner of each channel’s main banner!
More Watch Parties!
Viki-hosted Watch Parties are coming to these countries this week: Brazil, Mexico, India, France, Colombia, Italy, Peru, Germany, Chile, UK, Argentina, Poland, Spain, Australia (along with USA and Canada, already available). Livestream I-LAND and chat with friends on Aug. 29 at 7PM PDT!
*Viewable via desktop/laptop only.
QC Gifts Update - We’re going digital!
For all qualifying 2019 QCs, all gifts have been officially sent out! If you qualified for the 2019 QC Gift, you should have received an email or PM with your gift info on Aug 21st.
All 2019 QCs received a digital gift card, with the exception of users in 10 countries (Bosnia & Herz, Columbia, Iraq, Cote D’ivoire, Latvia, Lebanon, Nicaragua, Panama, Ukraine, and Venezuela) who will be receiving a physical gift instead due to restrictions.
Why the change to digital? The community has continued to grow every year, so we wanted to find a better way to reward everyone! Shipping to different countries (almost 100!) has become increasingly difficult for our small team, with even more concerns about proper delivery. This became even more important to us this year because of COVID-19 and to ensure everyone receives their gift safely, and to avoid worldwide delivery issues. Digital gifts mean that instead of the costs going towards shipping, it goes towards the gift itself, and directly back to you. Moving forward, it only makes sense for us to shift to digital rewards as the community continues to grow!
If you didn’t qualify for the 2019 QC gift, don’t worry, you can still qualify for the 2020 gift! With the change to (mostly) digital gifts, we look forward to a much smoother gift sending process in 2021 and beyond.
You can read more detailed info on 2019 QC Gifts in the FAQ article here.
If you have questions about the 2019 QC Gift, you can contact us about it here.
- Additional inbox notifications improvements - Based on the feedback you shared, we understood that email notifications for new messages have been irregular. As a part of the continued inbox improvements, this has been fixed. You will now receive an email notification for each new message in your Viki inbox, if you have email notifications enabled.