Hi community,
In our efforts to provide more transparency and improve communications, moving forward, the Community Team will be sharing more information and updates here on Discussions. We welcome you to share your feedback, ideas, and suggestions by responding to our posts!
The New Help Center
The Help Center has a new look and feel!
A new Request a TV Show or Movie form is available on the Help Center. This has replaced the old request a title form, which is no longer active. But don’t worry if you submitted requests recently! We have that information on file.
Website Updates
[1] The TV Guide and Celebrities links have been removed from the main page dropdown
TV Guide can still be accessed directly on viki.com/tv-guide
As a Community member, please feel free to share with us here how you use the TV Guide, as this will help us with potential improvements! We want to hear how you use the TV Guide currently, and any suggestions you may have for it.
[2] A Watch Later section has been added under Watch History on the homepage
[3] Starting end of October, all new shows will be set as Designated Channels by default.
This means channel team members only can enter the subtitle editor tool for every new show moving forward. *The expected start date for this is Oct. 25.
Additional Updates – [Edited Oct. 17, 2019]
Hi everyone,
We’re following up with a few more updates.
[1] Designated Channels Update
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All channels have been set as designated. Therefore, channel team members only can enter the subtitle editor tool.
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Logged-in users that are not channel members can no longer access Team Notes, Team Discussion, Chatter, and Activities.
[2] TV Guide Feedback
Thanks for letting us know how you use the TV Guide! This is very helpful and we’ll be bringing it back to the team who has worked on this.
[3] Title Request Form
Thanks for letting us know about the language view. We’re forwarding that to the appropriate team to look into. We’ve also been informed some people were having trouble accessing or viewing the form, and they’ll also be looking into that.
[4] Inbox Updates
Thanks for sharing the previous posts about inbox feature requests. Our team is aware of these and have been sharing them with the team working on the new inbox! We hope to be able to share more detailed inbox updates with you soon.
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Thanks for reading and we welcome you to share your feedback in this post. Just as a friendly reminder, please follow the Viki Discussions guidelines here.
– Viki Community Team